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DSG problem on Octavia II


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Just been out and about in my DSG, when manoeuvring in and out of parking places I didn't touch the throttle, controlled the car solely with the footbrake, very smooth, no surging

Regards all

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Been back on the phone to the main dealer who did the work. Still being told by the master tech that the surging is a "characteristic". I took it to an local independent VW specialist yesterday, and he said he'd never seen a DSG that behaves like mine. He also found faults with the EGR valve and air conditioning, but he doubts those are the cause of the problem. I'm really annoyed that the car was sold to me with multiple faults, despite the supposed "comprehensive workshop check" it's supposed to get before delivery. So much for "Skoda Approved" used cars!

So it looks like it's now going back into my local dealership under instructions from the supplying dealer. But I fully expect to be told the same thing by them ("it's a characteristic"). They also keep telling me that I need to press the accelerator to creep smoothly on an incline. Not helpful when trying to reverse park slowly! Funny, the VW Self Study Service Guide for the DSG specifically states that no accelerator input is required to creep when parking.

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Mine ticks over at 700 rpm, when I select D or R and lift my foot from the foot brake the car smoothly creeps away, if I don't touch the accelerator the revs rise to 1000 rpm.

Hope this helps in defining how it should work

Regards all

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Thanks for the info, ItsMe. Does it behave the same on a slight slope? Mine creeps ok on a dead flat road, but lurches on inclines. I'm not talking steep hills here, just enough of a slope for the car to roll back when in neutral.

(Edit: I know the car is supposed to roll back slightly before engaging the clutch, but on mine the clutches engage and disengage repeatedly instead of moving the car off smoothly).

Thanks.

Edited by iscacamper
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Hello mate, I'm out later, I'll see of I can find a suitable place and try it out and let you know.

Where are located, I'm North Warwickshire

Regards all

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Hello mate, I'm out later, I'll see of I can find a suitable place and try it out and let you know.

Where are located, I'm North Warwickshire

Regards all

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Thanks, I'll be interested to know how yours works.

I'm in Exeter, by the way.

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Hi there, see attached pic to get an idea of the slope I used.

Put car into reverse, it didn't go forwards at all, just crept smoothly back up the slope, I didn't touch the accelerator, as on the flat revs climbed to 1000 rpm

Regards allpost-94938-13528947317351_thumb.jpg

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Hi there, see attached pic to get an idea of the slope I used.

Put car into reverse, it didn't go forwards at all, just crept smoothly back up the slope, I didn't touch the accelerator, as on the flat revs climbed to 1000 rpm

Regards allpost-94938-13528947317351_thumb.jpg

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Thank you, that confirms for me that my car is not behaving as it should. Mine would definitely not crawl up that slope without lurching.

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  • 2 weeks later...

any update on this since ?

The latest:

It went into the local Skoda dealers last week for yet another road test. The service manager agreed there was a problem. I took the car into the workshop today, and have left it with them until they come up with a fix.

Edited by iscacamper
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I called the dealership today. They said they have diagnosed the cause of the problem in conjunction with Skoda UK.

Apparently the DSG is attempting to protect the clutch pack from overheating. They monitored the clutch temperature, and when the clutch opened it corresponded with the clutch temperature reaching 110deg C. Apparently, according to Skoda this is correct behaviour. This explains why the problem was only evident when the car was warmed up. When we drove a comparison car - which didn't exhibit the problem - it was cold. So I'm going in on Monday for another test drive and to test a warmed-up comparison car for the same behaviour.

I'm a bit surprised that the clutch is heating up so quickly (in less than a second), and that other DSG drivers don't seem to report the same problem. But if the comparison car does the same thing (they have a Yeti and another Octavia), I guess I'm willing to accept their explanation.

Edited by iscacamper
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It shouldn't be heating up to 110 degrees C that quickly....after all it is a wet clutch....and the oil is maintained at about 80 degrees C. I thought it was only when the actual oil temp got high that the clutch started disengaging to protect the clutch pack.

I assume they are considering a possible faulty temperature sensor.

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It shouldn't be heating up to 110 degrees C that quickly....after all it is a wet clutch....and the oil is maintained at about 80 degrees C. I thought it was only when the actual oil temp got high that the clutch started disengaging to protect the clutch pack.

I assume they are considering a possible faulty temperature sensor.

Haha, well I think they're planning on using this as an excuse to tell me it's a 'characteristic'. They reckon Skoda say it's OK - no mention of a faulty sensor. But I find it hard to believe that the clutch can be overheating so quickly.

They did offer to let me drive a different DSG car to compare (again!), so we'll see what the difference is like. They are claiming that their other DSG cars do the same thing, but I'm not convinced they're looking at the same issue.

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Back into the dealers today. They were looking at the wrong symptom - yes, the clutch eventually cuts out on a hill due to overtemperature protection - that's what it's supposed to do! It's not what's causing my surging/lurching problem, which happens much sooner.

They are now talking about claiming for a whole new gearbox on the used warranty. They don't know if the assessor will authorise it, though.

Not sure how to feel about this - I feel they are shooting in the dark. What if they replace the whole gearbox and the problem is still there?!

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Well, that's it. The warranty assessors are insisting the gearbox be stripped down (at the dealer's expense) before they'll consider replacing it. So the supplying dealers have now given up and are offering me my money back. Which will leave me without a car.

I will never, ever buy a DSG again. They can't fix them. :-(

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Well, that's it. The warranty assessors are insisting the gearbox be stripped down (at the dealer's expense) before they'll consider replacing it. So the supplying dealers have now given up and are offering me my money back. Which will leave me without a car.

I will never, ever buy a DSG again. They can't fix them. :-(

That's a result I suppose. Although I do wonder if an Auto transmission specialist with DSG experience would have had more of an idea of what was going on. On the face of it, the fault does not sound like a mechanical problem that warrants a complete strip down of the transmission.

Now you've got experience on the matter, you can just buy one that's not broken!

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Now you've got experience on the matter, you can just buy one that's not broken!

Yep - hopefully going to view a manual Octavia at the weekend! Can't take the risk of another used DSG. Even if it starts out OK, who knows what will happen a couple of years down the line.

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  • 2 weeks later...

Well, I have now returned the car and bought a manual Octy estate from somewhere else instead.

The supplying dealers have already put my old car up for sale, complete with DSG fault, for more than I originally paid for it. :S All I can say is: Be very, very wary of so-called "Approved Used" Skodas.

Edited by iscacamper
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Well, I have now returned the car and bought a manual Octy estate from somewhere else instead.

The supplying dealers have already put my old car up for sale, complete with DSG fault, for more than I originally paid for it. :S All I can say is: Be very, very wary of so-called "Approved Used" Skodas.

Jaysus, just shows you, cant trust anyone

Some poor person will buy your old car now and have alot of issues

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Well, I have now returned the car and bought a manual Octy estate from somewhere else instead.

The supplying dealers have already put my old car up for sale, complete with DSG fault, for more than I originally paid for it. :S All I can say is: Be very, very wary of so-called "Approved Used" Skodas.

Post up the registration number so others will know which car to avoid.

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We'll look forward to a "Weird DSG problem" post from a new member in the near future.

On the subject of "Approved used" cars from Skoda, I viewed a few of these which were of dubious quality to say the least. One an ex hire car (who knows how that's been driven in it's life), another was a very high miler that had been clocked (not by the dealer, but quite a few years in the past). The only advantage of approved used is the warranty.....it's no guarantee of a good car to begin with.

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I wonder if Skoda UK are aware of these dodgy "Approved Used" Skodas and what they do about them, if anything.

Over to you Skoda UK.

Skoda uk will more than likely know about it.

Vw uk certainly know about this one and don't give a toss (click on pistonheads link in post 10).

http://www.briskoda.net/forums/topic/259414-will-i-buy-a-new-car-again/#entry3054961

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