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Should give VRS buyers more confidence from today..


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http://www.autotrader.co.uk/content/new-laws-protecting-car-buyers-come-into-force-on-october-1st

 

  • Consumer Rights Act replaces the Sale of Goods Act
  • Buyers allowed to claim full refund if car turns out to be faulty within 30 days
  • If defect found within six months, buyers entitled to a repair or replacement
 
 
The new Consumer Rights Act comes into force from the beginning of October, and not only will it give car buyers more rights, it will also cover ‘services’, which include servicing, repairs and maintenance. 

Replacing the Sale of Goods Act (and some other legislation), the new Act is wide-ranging and covers the sale of new and used cars, but retains the old act’s demand that all products must be of ‘satisfactory quality’, ‘fit for purpose’ and ‘as described’. 

What’s new is that, if the product sold fails to meet one or more of those criteria, buyers are entitled to reject the product within the first 30 days of buying it. This ‘early right to reject’ replaces the previous rule, which said retailers only need to repair or replace a faulty item or part.

 

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