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Posts
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Joined
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Last visited
Profile Information
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Gender
Male
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Interests
Mountain Biking, Motorsport (esp rallying)
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Location
Worcester
Car Info
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Model
Citigo Monte Carlo
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McTaff's Achievements
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Sorry - in the process of selling to another member. Thanks for your interest. Best regards Owen
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Yes still have them:)
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They have come back to me and now told me my phone isn't compatible. Utter B****x as it connects fine just their app doesn't work. Out of interest, has anyone with an Android phone got the app toy work and show an mpg in excess of 49.9? I have a Moto G4 running Android 7.0 which is higher than they recommended in the brochure. Surely this is a case of mis-selling??? The guy in Czech basically told me to go get an iphone!!! :(
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Pretty much...yes!
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Last update I had was "After a lot of too-ing & fro-ing, I have been informed that your model phone isn't fully compatible with the Move & Fun app. I have been informed that unfortunately the technology which makes certain phones compatible, lies with the phone manufacturers themselves, not the app systems, which is why Skoda are unable to create a fix on this. I can only apologise for the length of time this has taken to reach an answer". Have informed them I totally disagree as there was no mention of phone compatability when I bought the car and the android version I run in ahead of what they said I needed. Think I'll start e-mailing Autocar, Whatcar etc. and see what I can find out. Once this car has served it's purpose will never buy another Skoda from Startin Group.
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Had an e-mail from Skoda today.... "Dear Owen, please reinstall the app on your phone to enable the maps download. ( I had already done this) We are just working on the indication of consumption. Best regards, Vladimír Černohorský Vladimír Černohorský ŠKODA AUTO Help Desk Mobilní aplikace a infotainmenty email: [email protected]" At least they acknowledge it now!!
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You can put mp3's on a USB stick and plug it in behind the phone mount.
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Correct. I have tried the iPhone version and it maxed out at 99.9mpg!! Defo an Android version bug
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Latest update - the complaint didn't get logged properly and so two weeks wasted. I am "assured" that is is now logged properly and a solution is being developed. Anyone else given their dealer some stick over this?
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Had a reply from Skoda CZ and essentially the gist was I should buy an iPhone. Not best pleased and did reply with a polite but firm rant. Had a similar rant at my local dealer and result has been a phone call from Skoda CZ saying they have now logged a number of complaints and are working on a solution. This will the conveyed via the dealer. Watch this space I guess.
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Shows it's used
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Still no reply from Skoda cz :(
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A friend at work today installed the app on his iPhone and that worked perfectly well with the car with MPG's of 60+ showing. That maxed out at 99.9 so it is an android app failure. Conversed with the dealer again today who say they will pursue this but cancelled the service appointment. Didn't see the point of wasting mine and their time over something they can't fix. Not heard anymore from Skoda UK and waiting for a reply from Skoda Czech. This is their e-mail if anyone wants to join in hassling them.. [email protected] Good luck!
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McTaff changed their profile photo
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Found the same thing and yes very poor indeed. Wishing I still had my old VRS, may have had 140,000 miles on it but at least everything worked!!
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I understood you can't fit the PID unit to the newer cars??? New update last night and App works again but now all the SatNav maps have disappeared....give me strength!!