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Victoria Garage - Maud


DGW

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Originally posted by jim_fraser_uk - Sat Mar 27, 2004

Nice folk to deal with.

Don't let the look of the place spoil it for you, It looks like a backwoods garage because thats what it is, but servicing and pricing seem much better than those in cities.

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  • 1 year later...

It's a joy to deal with people who actually know what they are doing.

After countless problems with Specialist Cars Skoda (read my latest debacle with Specialist Cars here: http://www.briskoda.net/forums/skoda-dealers-scotland/specialist-cars-skoda-aberdeen/38369/#post971529 ) I tried this garage.

Work was done while I waited. Friendly staff, and a professional job at a very reasonable price. I'm never going to Specialist Cars in Aberdeen again.

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  • 3 weeks later...

Now traded in my 05 Fabia Vrs, but worth mentioning that I noticed my alloys were starting to bubble. Took it into Victoria Garage and a week later got a phone to come in and get all four wheels changed under warranty. This ona 30 month old car!! Fantastic.

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Are these guys still selling new Skoda's? When I drove past the other week i'm sure it had Proton signs outside now.

Would prefer to deal with these guys rather than go to Aberdeen if possible.

Moderator's Note:

This dealer now an Authorised Repairer only. The Dealer's details above have been amended accordingly.

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  • 4 months later...

Just had my first service done on my Fabia SE and as usual cant fault the garage in any way. £150 all in including a hire car. No need to fight Aberdeen traffic at that price.

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  • 1 year later...

Just got my car back from Victoria Garage Maud after my car being in for a service.

This is my fourth Skoda, I have had 2 Octavia and 2 Superbs.

Have been a customer of what was Village Garage Cults and later became Specialst Cars Aberdeen.

Even though I had bought previous Cars from Specialist, I hated having to go in to them to have any work done, even having it serviced.

Any time I have dealt with Specialist cars I have left the place feeling that they had done me a favour that I had to pay for.

What a contrast and what pleasant experience from the folks at Maud.

It may be a 60 mile round trip but it's worth it. I can say in all honesty that Victoria Garage, Maud has gained another satisfied Customer.

My thanks to this Forum for being pointed in Victoria Garage direction and I will be delighted to return to these folks.

They can have my business from now on. I cannot believe the difference in attitude where people treat you like a customer and not some kind of nuisance.

jimw

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  • 11 months later...
  • 3 months later...

Another Skoda owner here who was very impressed with Victoria garage.

I was going to go to ***************** but decided to take a run out the road after reading about them on these forums.

Took the car out in the morning, got the courtesy car and a few hours later I was back.

Great service from start to finish and I will be going back for any further work/services.

Edited by DGW
Inappropriate mention of another dealer deleted.
  • Like 1
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Very impressed with Victoria Garages knowledge and customer service, the car was dropped off with them after another garage had told me I needed a new turbo which I didn't believe, in an hour Victoria Garage had found the fault which was due the previous garage fitting a part incorrectly and the car was back running perfect.

I would recommend going to this garage rather than the main dealer in Aberdeen.

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  • 4 months later...

Another shout out to Danny Taylor and the boys at Victoria Garage. Just had my Octavia vRS FL in for it's first service and a couple of warranty issues. As usual Danny was very knowledgable and service and price was excaptional. Can't recommend them enough.

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  • 2 months later...

Agree with all the above. Have bought both my cars (Fab vRs and Octy vRs) from ******* as they had the acrs available and gave the best deal. But have always taken them to Victoria. Have never had any probs with service or cost and hav even had the guy point out that my octoy was on the wrong service period. ******************************

well worth the journey out

emoticon-0143-smirk.gif

Edited by DGW
Off-topic comments about another dealer removed.
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  • 6 months later...

These guys have just turned round my Octy II service again swiftly and efficiently at a good price and gave me a courtesy car without question.

Easy folk to deal with, none of the Aberdeen main dealer hassles, and lots of helpful advice. Will keep going back.

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  • 4 weeks later...

Would just like to big up This place once again i have desperate need for parts and even with it being a local holiday there getting them for me tomorrow morning !

Parts guy goes out his way to help !

Nice one Dan !

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  • 7 months later...
  • 7 months later...

A great garage that I can't recommend highly enough.

A great bunch of people who are knowledgeable and know Skoda's like the back of their hand. When the only other option is Specialist Cars in Aberdeen, I'm so pleased we still have an independent garage who can't be compared to a main dealer in anyway.

They maintained my Elegance and swapped out the turbo when it went suffered from the dreaded sticky vanes, they'll now be getting my new vRS which I'm more than happy with

Dougall

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  • 1 year later...
  • 3 months later...
  • 5 months later...

I had my first service on the Yeti today, at 18700'ish miles.

 

Excellent customer service from Victoria Garage.

 

Courtesy car ready and waiting. No issues whatsoever.

 

 

 

 

Steve.

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  • 1 year later...

Nothing posted here for over a year - just checking all is as before? I used to use them years back on my vRS and Danny Taylor was the guy to see there and they were absolutely excellent. I'll need a service etc on my Superb before the year is out...

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  • 4 weeks later...

Still as good as they have ever been, took my Octavia there this week to get a minor service , brake fluid change and air conditioning service. 

 

Although the summer promotion of brake fluid change and A/C service is no longer available on the online booking for fixed price of £89 they  provided it at that price rather than the £52 and £75 respectively so a saving of £38. :D   Courtesy car was sitting waiting for me when I arrived and because I had just finished night shift and would be sleeping they sent me a text when the car was ready to pick up.

 

On the emissions fix front they brought up the subject and I stated I didn't want it done , which they were fine with even though I was  the first one out of 'lots' of owners who has refused it.

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Always worth travelling to for any work. Proper job and Customer Service as it should be. Other Dealerships should learn from them.

Saves the very risky business of putting your car into an Arnold Clark or even John Clark Group Workshop.

Edited by Offski
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  • 1 year later...

Great service, fixed my Scout after Arnold C*!t, sorry clark made it worse.

The receptionist knew what was wrong with my car as soon as i spoke to her.

Great service, well worth a 3 hr round trip to get my car fixed

 

  • Like 1
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