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I have just bought a 2014 plate TDI vrs from sandicliffe Skoda Leicester, I've had the car less than a Week and the temp gauge has gone in between 90c and the red, twice, I assume I have the same water pump problem as everyone else...

 

I have a 1 year Skoda warranty, so I hope that it won't be a problem to be replaced under warranty...

 

The only thing that could be a problem, is, that I dont want the Leicester garage to do the work as they did work on my previous PD vrs and shortly afterwards the car broke down due to very poor workmanship, this happened twice ( injector recall and cambelt replacement )...

 

So I dont know if I will be able to take my car to another Skoda garage and have the work done there, even if I didnt buy the car from them ?

Edited by studmuffin
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Customer service from sandicliffe Skoda is a absolute joke...

 

I rang them yesterday morning about the overheating issue and the car is also missed a brake fluid change at the last service, but more seriously, they somehow messed up the paperwork with my part-ex and the my new vrs as I got a letter yday from dvla saying that they have updated their records and I am no longer the keeper of my new car and I will be getting a car tax refund !

 

24 hours and I'm still waiting for a phone call...

 

Well if they try and ring me after 7pm tonight, they will hear a strange dialing tone as I will be soaking up a few rays on a beach in Greece ! 

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My 2013 Octavia 2.0TDi is now starting to show overheating too.  See the pictures I've taken to prove it!

 

DSC_0003.thumb.JPG.31ac712de21f96c90a7dece11fe625dd.JPGDSC_0001.thumb.JPG.46a3211a4b3cf7ac06f24e5adfcf2968.JPG

 

Car has been in the "lease company specified" independent garage, who (unsurprisingly) cannot find anything wrong.  I offered to show them these pictures, but was told their "experts" would be able to replicate....which they couldn't.  But it clearly happens (as above!)

 

So now it will overheat generally every other day.  When it first happened to the wife, the gauge went into the red and all the alarms, etc. scared her rigid!  I generally keep an eye on the gauge and never let it into the red.  Pull over, engine off, engine back on about 2 minutes later and all is well.  But I have no confidence now that it won't happen at any time without real warning.

 

And if the garage cannot find anything "wrong" they can't fix it!

 

Over to the lease company to see what next. 

 

And taken the shine off what was, up to now a flawless first experience with Skoda :(

 

 

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The water pump in my 2014 octavia 1.6D has failed 2 months out of warranty.

 

Skoda customer care have offered a 50% parts and labour contribution towards a replacement water pump which would leave a cost of £287.24 including labour, parts and vat.
 
If I have the timing belt and tensioner replaced at the same time this would be an additional cost of £217.51 including vat (there would be no additional labour cost).
 
I don't intend to pay anything towards the cost of the water pump as they should be recalling these when it's a know issue. We're currently being passed back and forth between the dealer and Skoda but wanted to ask:
 
1. does the price quoted for the water pump sound right?
2. Any tips from folks who got it free of charge? I've seen a few people posting to Skoda UK on Facebook about it
3. Is it worth getting the timing belt done? The car has done about 40k miles
 
Thanks in advance 
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On 26/09/2017 at 21:34, Black18 said:

The water pump in my 2014 octavia 1.6D has failed 2 months out of warranty.

 

Skoda customer care have offered a 50% parts and labour contribution towards a replacement water pump which would leave a cost of £287.24 including labour, parts and vat.
 
If I have the timing belt and tensioner replaced at the same time this would be an additional cost of £217.51 including vat (there would be no additional labour cost).
 
I don't intend to pay anything towards the cost of the water pump as they should be recalling these when it's a know issue. We're currently being passed back and forth between the dealer and Skoda but wanted to ask:
 
1. does the price quoted for the water pump sound right?
2. Any tips from folks who got it free of charge? I've seen a few people posting to Skoda UK on Facebook about it
3. Is it worth getting the timing belt done? The car has done about 40k miles
 
Thanks in advance 

Looks like you're being mugged off there, they may of said 50% off but off of what, a figure they pulled out of fresh air? 

 

As per the skoda website 

 

Cambelt and Waterpump *

Cambelt and waterpump 
All models £489

 

 

I make that £244.50 to be paid by you 

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8 hours ago, Boundy123 said:

Looks like you're being mugged off there, they may of said 50% off but off of what, a figure they pulled out of fresh air? 

 

As per the skoda website 

 

Cambelt and Waterpump *

Cambelt and waterpump 
All models £489

 

 

I make that £244.50 to be paid by you 

Thanks very much for the info. Do you know if that price includes VAT and labour? 

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On ‎25‎/‎09‎/‎2017 at 16:22, donny1972 said:

Would be interested to hear from anyone who has a high milage 2.0 TDI that hasn't had the overheating problem.

My 63 reg, registered September 2013, MY2014, 74k mileage 2.0TDI is still on its original timing belt and water pump, I believe.

 

Is there anyway to check visually under the hood?

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Just bought a 14 reg diesel Octavia III VRS with 38,000 miles and I suspect I've encounter the "sticky water pump" issue as well.

 

My commute is 2 miles of local suburban roads, followed by 28 miles of motorway/dual carriage way. Starting  from cold it takes about 9-10 minutes for the coolant gauge to reach 90° at which point I've cover five miles and just got to the motorway.

 

About 2 minutes later the temp gauge quickly rises to between 110°  and 130° (at which point the oil temp is still climbing towards it normal range). The coolant temp gauge stays there for a minute or two, and then quickly drops back to 90°. 15 minutes into the journey everything is normal.

 

It's done that every day for two weeks (when I first noticed it) but this morning it got all the way to the red zone, an overheating warning with red lights popped up for about a second, then disappeared at which point the gauge dropped from 130° to 90° in about 15 seconds, all while doing 70mph. The fact the temp dropped from 130° to 90° in seconds suggest the coolant may not have been that hot, but still not a great sign.

 

Any other possibilites, of shall I shortly be paying for a new water pump?

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That's exactly the symptoms of a sticking water pump. Was it a private sale or from a garage? If the latter it should be a warranty job.
If it was a private sale I'd speak to your local Skoda dealer and Skoda UK customer services and you still stand a chance of getting 50% of the cost covered.

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2 minutes after setting off in a cold engine I also got the red warning message of over heating and the water temp shot up to 120 degrees

 

Pulled over and opened the bonnet, no heat in the engine bay or smell of coolant. Turned engine off and back on again and the temp gauge went straight back to the usual 90. 

 

Could mine Ike be a faulty temp sensor rather than a water pump?

 

The 3yr warranty ran out last week! But now have the extended warranty. 

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On 9/30/2017 at 17:35, Dr Zoidberg said:

That's exactly the symptoms of a sticking water pump. Was it a private sale or from a garage? If the latter it should be a warranty job.
If it was a private sale I'd speak to your local Skoda dealer and Skoda UK customer services and you still stand a chance of getting 50% of the cost covered.

 

It was a private sale, (bought it for a good price from a friend who does decent miles, but the school run use proved incompatible with the DPF life, he's now gone electric!).

 

How amenable are Skoda to partial cost coverage? If this has the potential to turn into a mission with multiple trips to my Skoda dealer and phone calls then I'd rather just bite the bullet and take it to a decent VAG specialist.

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