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2017 L&K Superb, arrives with wrong wheels


Mindbomb

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Gentlemen,

 

I was told last weekend that my 2017 L&K estate, ordered with the standard wheels, had arrived at the dealership. I drove up there to eyeball the car and noticed it had the all silver "optional" alloys on it rather then the silver and black "standards" (apologies, I forget the name of the design - it's the 18" wheel, rather than the optional, extra cost 19" wheel I'm talking about).

 

Anyway, we checked the order and it says standards - it just appears that the factory have put on the "optional, zero cost, same size and design but all silver" wheel. I'm not that keen on them and the dealer has tried to source a new L&K with standard wheels to swap them. Can't find one.

 

They came up with 2 options:

 

1. Take the wheels of a 2016 second hand car, swap the tyres over and give me a new 40 grand car with second hand wheels on it.

2. Take my wheels up to a local alloy place, have them stripped back to bare, repainted, baked, and generally re-done as they would be from the factory.

 

Option one was declined, and I said OK to option 2.

 

Am I cutting my own throat by accepting a new, factory built car with alloys that have been re-painted by a local alloy repair/refurb specialist? Admittedly, I have no experience of this particular company but I presume they offer a warranty with their work, and I'll (presumably) also have the factory warranty for the wheels - I'm also guessing that the independent "we do this for a living, and have done for 30 years" company is likely to turn out a better finish than a factory, mass-produced alloy... maybe?

 

Thoughts?

 

Steve.

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13 hours ago, Mindbomb said:

Gentlemen,

 

I was told last weekend that my 2017 L&K estate, ordered with the standard wheels, had arrived at the dealership. I drove up there to eyeball the car and noticed it had the all silver "optional" alloys on it rather then the silver and black "standards" (apologies, I forget the name of the design - it's the 18" wheel, rather than the optional, extra cost 19" wheel I'm talking about).

 

Anyway, we checked the order and it says standards - it just appears that the factory have put on the "optional, zero cost, same size and design but all silver" wheel. I'm not that keen on them and the dealer has tried to source a new L&K with standard wheels to swap them. Can't find one.

 

They came up with 2 options:

 

1. Take the wheels of a 2016 second hand car, swap the tyres over and give me a new 40 grand car with second hand wheels on it.

2. Take my wheels up to a local alloy place, have them stripped back to bare, repainted, baked, and generally re-done as they would be from the factory.

 

Option one was declined, and I said OK to option 2.

 

Am I cutting my own throat by accepting a new, factory built car with alloys that have been re-painted by a local alloy repair/refurb specialist? Admittedly, I have no experience of this particular company but I presume they offer a warranty with their work, and I'll (presumably) also have the factory warranty for the wheels - I'm also guessing that the independent "we do this for a living, and have done for 30 years" company is likely to turn out a better finish than a factory, mass-produced alloy... maybe?

 

Thoughts?

 

Steve.

I hope mine has the anthracite pegasus ones on when it arrives or I wont be happy. Seems the factory seem to be doing this a lot. Not sure why when the spec supposed to be Anthracite as standard with the plain ones as a free option. Have you asked for a discount off the car?

 

Can't they just order you the correct wheels in?

Edited by tigermad
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I would be going for option 1 - 100%  - On the basis they are OEM factory wheels and even though second hand if cleaned correctly should look like brand new.. 

 

Option 2 would worry me as what happens if the paint / finish deteriorates in 1 or 2 years down the line...  or if you damage one wheel / crack one on a pot hole you would then have to purchase a new OEM factory wheel which maybe of different colour to the indi painted wheels...   (unless of course they have a sample wheel to copy off to ensure 100% perfect match which i highly doubt.)

 

Stick with the second hand wheels on the basis they are 100% clean - worse case get the dealer to get someone to smart repair any marks as they would be spending cash to get yours refinished.

 

 

Edited by RickTT
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  • 2 weeks later...

My apologies for the delay.

 

The wheels were removed, taken to a local alloy specialist, stripped back and re-painted to match the originals. Can't tell the difference to be honest - if anything these look glossier either because they are "newer" and haven't lain in a warehouse for a year or the lacquer is thicker/newer. @chris_vrs gets the entire car tomorrow for a new car detail so he''ll be giving them a once over when he has then off the car to be GTechnic'd. To myself, they look perfect - I'd not be able to tell them apart from the same paint-scheme from the factory.

 

I can get some pictures if anyone wants close-ups, but I doubted anyone would be interested so I've not yet bothered.

 

I asked the dealer if this would affect any warranty claims - nope - as far as they are concerned those are the same wheels that arrived on the car so any faults are with the original wheels and any warranty claim wouldn't be impacted.

 

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If you're happy that's all that really matters. You got yourself a result well done.

 

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