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Oil overfilled by dealer


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8 minutes ago, AwaoffSki said:

Basically someone there that did your service is careless or incompetent.

Just let the person in charge know before they make a mistake with Tyre Pressures, Wheel nuts, brakes or similar.

 

That is the Dealer Principal, not the Service Manager, Workshop Manager or the Master Tech, they might be buddies.

How about feedback via the official Skoda post-service feedback system?

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No that is going too far right off.

Let the Dealer Principal deal with it, maybe an apprentice or such.  First of their services, need more training, or some fitter not fit for purpose.

 

How the head person deals with you and then the employee should help you decide if having a word in the right ear is enough.

 

http://skoda.co.uk/about-us/contact-us 

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