Ok so i have never had to claim or even speak to a insurance provider (touch wood), so i am massively inexperienced,   The story goes: My Misses parks her car on the public highway, same place for 5 years+. Today my misses has returned to her car, and found that a lorry has scrapped along her car smashing both off side windows, excessive dent and scratches to the doors, and massive damage to the center pillar, would be surprised if its not a write off! So  - we have 1 wi