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james_19742000

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  • Gender
    Male
  • Location
    Devon

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  • Model
    Octavia vRS TDI DSG 4x4 Estate in Velvet Red
  • Year
    2019

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  1. indeed, I agree, I’ll get another opinion but I was just curious as to what brand people were buying if I needed to buy them
  2. Hi all, my Octavia has been in for its service this morning and they are saying front discs and pads are 75% worn and saying replacement is required, quoted me a price just shy of £500, seems expensive to me! I can get them done by one of the mechanics where I work, but, ideally he’d want me to buy them, so what ones do I need and what brands are people buying and giving good reviews on? It’s a 2019 TDI vRS 4x4 DSG Estate Octavia. Suggestions etc appreciated, thanks
  3. ha ha! Just read it back, phew im glad it can’t do that stuff!!! Could put you off driving!! 🙈 Brilliant, great explanation that’s a huge help, thank you 👍
  4. Hi all Recently bought a 69 plate vRS with Columbus, it has the SIM card slot in the glove box, how do I connect it to the net for ‘love’ services? I’ve tried registering it with Skoda online but it won’t connect as it’s not online? Do I just buy a small gigabyte pay as you go SIM or sonething?? Any ideas? Thanks
  5. wow, definitely interested in those upgrades! Sounds like you done some nice things with the car, must admit only a couple of days into my ownership and I love it!! What VCDS upgrades did you do? no idea on the tow hitch fault as I don’t do towing, but overall a really great car!
  6. Cheers Steve, yes I collected it from them yesterday, love it! I’ll PM you later as I’m at work at the minute. Thanks
  7. Hi, did you sell or trade this car in the end? Just curious as I’ve just bought a Velvet Red VRS with pretty much exact same spec so thinking it might be this car?? Just curious if it is the same car really!
  8. so it’s not a universal key then? It’s specific to that tow ball is it?
  9. Brilliant, so I can just remove it and have the clean look and pop it back on should the need ever arise, bit of a bonus then really
  10. I used to have a 2014 TDI VRS DSG Estste, but had to sell it due to a divorce etc at the time, I’ve just done a deal on a 69 plate TDI DSG VRS 4x4 estste, and it feels great to be having a Skoda agsin really missed mine, pick it up in a couple of weeks once it’s had a few jobs done on it! Anyway, it has a tow bar, I won’t need that but I’m curious to know if this is one of the tow bars that can have the actual tow hitch unclipped then it will look clean at that back, then at least in the unlikely event I ever had to tow anything then I can just clip it back in and away I go!!! Thanks in advance
  11. I was talking to mate of mine in a VW dealer last night,me said you wouldn't believe the amount of people that have come in ethe last few days asking for great deal son affected cars!!!!
  12. Where did I state I ran the tyres at over the recommended pressure? I didn't, I said I had the tyres fitted and then went straight to the nearest garage with a tyre gauge and adjusted them to the figures recommended, so I know they are right as we all know how many times tyre garages put incorrect tyre pressures in tyres don't we? And, no I didn't 'expect' the Skoda dealer to update the sat nav for free, it was explained to me at the time of purchase that free updates were part of the upgrade I paid for and they would update the maps at the time of service for me, so no, I didn't expect anything for free, I merely requested that they done something which I had been told they would do for me, I perfectly accept that dealers want and need to make money, but if they didn't want to update it for me, then they should of stated that at the time of purchase. So andyvee I suggest you get of your high horse and stop spouting such crap at me, I have been a member on here for a good few years and like to think I have given and received some good advice, and have contributed to what is a very well managed and good quality forum, unfortunately, attitudes like yours are the ones that can and do give forums bad names. I think in the future I won't bother with contributing or requesting advice as I can't be arsed to get responses like that when you don't have the facts, if you want the facts, then by all means ask away I will give you the facts and then make your sweeping statements.
  13. Well, here we are a couple of months further down the line. Skoda rang me and asked me if I was going to take the 'gesture of goodwill' of discounted tyres, that were still more expensive than you could buy at any high street tyre shop, so I explained that I wouldn't as I wasn't prepared to pay over the top for no reason, so they said they were going to close the case, so I asked them that I was surprised that as a repeat customer with both Skoda and my local dealer that they were treating me in such a way that left me feeling let down with the car, the reply I received from them was them saying that perhaps I should vote with my feet and wallet and go elsewhere next time, that doesnt sound like the highly praised Skoda Customer Services we read about in the press all the time! So, thats what I will do, I won't be returning to Skoda or VW at my local dealer, Skoda I won't buy again, and brands from with the VAG group will be considered but not at my local dealer, overall feel let down over the whole thing! Anyway, back to the tyres, I decided to nurse them through and get as much as I could out of them, so eventually earlier this week I had to replace them they had got to 9800 miles and they were really bad by that point, so after reading the reports on here and looking at overall price and the new wet, economy and wear ratings I went with the Goodyear Asymetrics, had them put on the rear of the car, the sport contact 2's from the back moved to the front, the tracking checked, and then drove the car straight to local garage and set up all the tyre pressures as per the sticker inside the fuel cap, and now I have my car 'back' its quiet, feels slightly more responsive, is holding well on the road, and even at this point there is a noticeable difference showing on the MPG computer in the car, more economical, so overall really pleased at this early stage with my replacement tyres so hopefully, thats the end of it now and I can forget about, enjoy the car! :-) I just feel a bit annoyed at the attitude of Skoda CS, also, my local dealer which I have faithfully used and recommended for around 10 years or so, they have not backed me up on this at any point nor have they shown any sympathy for my issue, nor has anyone from my dealer contacted me to discuss it to see if anything could of been resolved amicably, yet the service and the sales department were aware of the problems I had been having, anyway, my wife car is due for renewal early next year, lets see if they ring me to discuss the change then, I suppose they will be able to use a phone then as they think they will be getting a sale from a regular 'repeat' customer, got news for them!!!!!
  14. Well being honest it seems a bit of a stale mate, as far as Skoda are concerned they feel the tyres and the car are operating correctly and as it should, they feel just over 7k is acceptable for a set of 'branded' tyres on a car of this type, personally I feel its not, but, like has been said, if its a geometry fault etc proving it was there from the start is all but impossible, so this is something that unfortunately is probably only going to be resolved with getting new tyres and having the geometry etc all set up 'properly' by the local 4 wheel alignment place and that will be that. I feel that I have checked and adjusted tyre pressures to what Skoda say it should be for the minimal loading as that is generally all the car carries, 50-60% of the time its just myself in the car, the rest of the time my wife is sometimes in the car with me and/or my 10 year old daughter as well, plus the weekly shop. What I feel aggrieved about at the moment is the 'goodwill' gesture, yes I am pleased they have decided to discount some new tyres for me for the car, but, to 'discount' them to a price that is more expensive than you can easily obtain them for after a 5 minute search on the internet as far as I am concerned is an insult to my intelligence, I suppose some people may roll over and have there tummy tickled and think they have got a good deal in a case like this but me, I feel they are treating me as though I am daft. As for the sat nav update, yes you are quite right, I could do that quite easily over the internet, however, I was also informed at the time of purchasing the car that the car came with 3 years worth of map updates and I could have these done as part of my annual service, I requested it was done, they simply did not do it, so therefore the work that was requested was not carried out to my satisfaction! Its not a case of whether something is easy or not, is a case of what was requested, and also to use Skoda's customer service person, map updates are not free, I have to pay for them....... so therefore how can I update them myself for free if I have to pay for them (I know they are a free download of the net). I have also had conversations with my local dealer and am awaiting for them to come back to me to see if my loyalty to the brands that they sell that I have been loyal to for around 10 years now, for 3 new cars for myself, plus 4 new cars for my wife, plus all the servicing and repair work, plus all the accessories I have bought over the years, plus the recommendations I have made about them mean anything or not, if it doesnt then I will vote with my feet. What I see as a sensible resolution to this is a pair of new front tyres on the car at my expense, but, at a discounted 'cost' price, plus a full 4 wheel alignment again at the price it costs the garage to be done by the local tyre place that does 4 wheel alignment, so the car is fully set up properly for the new tyres when they go on, so this type of unreasonable wear does not happen in the future. Personally, for me buying a brand new car is about two things, having a new car as I enjoy having a new car and having reasonable predictable running costs, I want to be able to pay my finance, have the servicing built in to my finance (be it by a free or priced service contract), know that I don't have to worry about any repair costs, know that I don't have to pay for brakes, exhausts etc as I do mileage that means I should not have to encounter those issues, and as for tyres, I know I would need to factor those in but I feel the replacement cost for those has come far too early, in a car that will go back with approx 20-24K miles on it I expect to replace the tyres once, not possibly 3 or 4 times, and these aren't cheap ditch finders, these are so called 'branded quality tyres' that you can go online and look at articles about why you should buy branded tyres opposed to budget and whats one of the selling points 'longevity' longer lasting tyres!!! Overall, I am not expecting something for nothing, I am just looking for Skoda and/or the dealer to accept that the tyres on my car have probably lasted not as long as what they should of done and accept that and adjust the price of replacement tyres accordingly and assist in making sure the geometry etc on the car is set up so as providing the car is driven in the proper manner, with proper maintainance, and barring any obvious issues to knock tyre alignment etc out then they would last longer than what this set have. Maybe I am seeking the unachievable, but I just generally feel totally let down by the whole Skoda/dealer/new car experience. Just for some sort of comparison, and I accept its a different car with different weight distribution, engine weights, set up etc, but my wife has a 13 plate VW Beetle, with 7k miles on it, which from the factory has had Hankook tyres on it and the tread on those has hardly worn at all, there is a good 6mm left on them, and thats driven by my wife who uses kerb etc as parking assistants etc!
  15. Ok chaps, been a few days since I replied to this thread but initially Skoda CS contacted me took all my details and asked what my problem was etc so I detailed that I felt the tyre wear was excessive and to be thinking about new front tyres after 7.5k was somewhat silly, I also detailed the issue I had with the sat nav not being updated as requested at the time of service. A few days later they came back and have stated that the tyre wear is normal, and that my inflations etc were all correct and that they will not replace the tyres etc as they feel that mileage is appropriate for the car, they did however, give a goodwill gesture to discount replacement tyres, they will reduce the cost from £146 to £106, to which I replied I can go on any of the main tyre centres website and get top branded tyres at a similar or lesser price, he couldnt reply, he basically said thats it, thats all they will do and I have to accept the poor mileage on the tyres, its characteristics of the car and they feel the car is not under performing at all in regard to the tyres. I then asked why my sat nav was not updated and the reply was well when you bought the car the sat nav would of been out of date anyway, so if you want updates then you have to pay for them, at that point I lost all interest in the conversation, as not only was I being treated as though I was stupid by them doing me a favour by discounting tyres to more expensive than they can be bought pretty much everywhere, but then they tell me I have to pay for sat nav updates, hang on a second, I recall that my car came with 3 years worth of free updates for the sat nav. I lost all interest, and ended the call, I am annoyed at people treating me as though I am stupid, they are trying to make out I am doing them a favour by accepting the goodwill gesture, like I am going to pay more for tyres than I should do because they say they are doing me a favour? Overall, I have been loyal to Skoda, plus the VAG group of companies and my local dealer, I have always spoken very highly of Skoda etc but I am afraid that this time they have not done themselves proud, and in all honesty people say vote with your feet and go elsewhere and I really do feel that way, so maybe next time I might buy another brand, who knows! It may sound daft over something which is considered a 'wear and tear' which I accept, but, for a wear and tear item to get to this stage so soon is madness! Then to top it all off I returned to my car yesterday and noticed someone has hit it and caused damage to the far bumper, scratches, small dents and broken paint, smart repair will be unto £200 I expect?!?!?! So overall feeling pretty annoyed at cars at the moment!!!
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