My first experience of Alex Lawrie Skoda today & what a joy it was.
Now I don't have a Skoda, I do have a Passat CC 2.0 GT & it was coming up for a 2yrs service but unfortunately problems were arising with my local VW dealership so I decided to go elsewhere within the VW network. Whilst waiting for a return call from another VW dealer I rang Alex Lawrie on the off chance they could help & was put through to Tony on service, I asked him about the possibility of servicing the Passat now & in the future, a VAG car after all, he talked me through the options available & needless to say I decided to book them.
Car went in this morning at 8am & was ready within a few hours, all work was done efficiently & in a really friendly professional manner. Also given were some complimentary items for maintenance as well as proper itemised bills with full breakdown of costs, a little thing a lot of VW dealers could do with making clear.
You could also knock me down with a feather duster, as well as my car serviced & returned, on the passenger seat was a bottle of wine as a welcome ,it was an absolute pleasure dealing with them & I applaud both the dealership & particularly Tony for a really warm welcome.
Will I use them again ?
You bet I will.
Thank you all at Alex Lawrie Skoda, one newly recruited customer here.
Oh, the costs as well were considerably less than VW !!
