What is your experience of Lightcliffe Skoda in terms of customer service. I have been trying desperately to book my car in to get a problem sorted, but they have not once returned my calls. I called Monday, Tuesday, Wednesday, Thursday and twice today (Friday) - each time I am promised that someone will return my call but they never do.
When I've experienced this sort of behaviour in the past from other organisation, it has been a sure sign that things are not going well and the business is about to 'fall over'. This makes me think twice before thinking about buying my next car from them.
In the past their service has been faultless - but that is not true now. Any similar recent experiences?
Can anyone recommend other skoda garages in the warrington area that are not part of the same chain?
