LCDDeath

DM Keiths of Wakefield have the worst mechanics I've ever had the misfortune of dealing with. I can't decide whether it's incompetence or worse a blatant attempt at getting some cash out of me. We bought the car from them nearly 3 months ago and paid well over the odds on an 06 Fabia VRS, we knew we were paying more than we should but was very pleased to be able to get the car from a main dealer, they didn't normally deal in such old cars but we paid over the odds to ensure that famous main dealer, no quible warranty was behind us. There were a few issues that sprang up straight away, like paying them £30 at the point of sale for some diesel in the car, this they failed to do, so a day later I'm down there again getting what I'd paid for, there were a few other niggles but nothing that couldn't be attributed to a busy sales rep and small over sights. We managed to get three months warranty with the car and in the final two weeks before it expired we'd amounted a few little jobs that needed attending, the main problem being the windscreen washer that was only blowing out of one side, again, not the end of the world, and I did say to the guy at D M Keiths I suspect the pipe has popped off, they booked the car in and took it for the day, costly to us as we use the car for business. When we picked up the car they said all had been done and a new pipe fitted to the washer. But it still didn't work, when I got home I filled the washer bottle again in case it was empty, nope, it wasn't fixed, and worse than that, the washer bottle was now emptying, each day I don't have the car is 12 working money gone, so this time the wife went down and complained that such a simple job now meant we had to take even more time off to come back down and sort, the guy behind the desk was very sorry and asked what he could do to remedy the problem, we agreed he could come out to the house and pick the car up them selves and return it, this they did and took the car for two days, however, the mechanic now reported the problem was a broken washer pump and it couldn't be repaired under warranty but they were willing to let me have the repair at cost, now I was already having trouble believing this as the washer was very strong on one side and the rear, but whatever, I'm in no position to question a Skoda mechanic and said fine. When the guy came to return the car he'd forgotten about getting a quote for a body job, again, no problem, he said all fixed with a new pump and also a new washer bottle (after three days) and I gave the car a wash for you, awesome, I jumped in the car to do some shopping and straight away realised the problem was still there, no one had tried it or even listened to me when I said I think a pipe came off, I was fuming, drove down there at tea time time all within an hour of getting the car back and this time I made a real noise, I was angry in the extreme, the girl behind the desk want to book the thing back in, not a chance, instead we went around to the workshop where I was less than polite with the mechanic, he had a look while I complained to the other two about £50 washer pumps that weren't needed and the mechanic got two tidy ties out, put the pipe back on and this time tested it. Woe betide them if they send me a bill for that bloody pump, it took him all of ten minutes to sort out the pipe that had become disconnected and now the whole affair has left a very bad taste in my mouth, we were off to buy another VRS from them this week but after this shambles I'll take my chances elsewhere. Add to this when I got back in the car it covered my hands in brake dust and left marks on the car, less than three miles after it's "wash". So what have we got here then: £30 they didn't bother with, car was delivered empty A £50 bill for a ten minute job that didn't need doing And three days of lost wages because each time they couldn't be bothered to try each of the items they replaced, 1 new tube, a new bottle and a new pump, when all the time it was the pipe popping off, job sorted with a couple of tidy ties Interestingly the threw up some amber alerts on the car, Bump stops and Handbrake sticking, some thing about a brake cylinder on the rear, all things they should have spotted at the point of sale, however, I've had a look, there's no leaking cylinder, the hand brake isn't sticking and so on. A shame you can't trust the mechanics at this place, I was looking forward to buying another one from them this next couple of weeks but I can't now because I can't decide whether they are just crap mechanics or out to make money, either way it's not good.

It seems all Google roads bring me back to this forum, so now would seem a good time to register. I should imagine I'll be more a leacher than a seeder but hope to make some sort of a valid contribution. Already own one Fabia VRS 06 in bright yellow and hope to own another one that I'm viewing this week that's not in bright yellow.