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DSG repair costs-should skoda pay
Car sorted. no more vibrations. Nothing obvious to me when doing visual check of car but apparently the rear tyres were down to the core and dangerous. Will be looking more carefully now and getting under/removing wheel to check in future. I could question how they let me take the car back after they had it for 2 months if the tyres had been so bad without raising it with me as they did not suddenly get worse the day after I picked it up. Do they not test drive cars anymore??
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DSG repair costs-should skoda pay
Got mine back now and gearbox seems fine and has 2 year warranty on it. Stressed when I got the courtesy car that it needed to be big enough as was also going on holiday and it needed to take a wheelchair so had to be another Octavia/have large boot. Had that for nearly 2 months as they gave Octavia estate. Whilst gearbox fine now there is a nasty vibration when driving that seems to come from the back as not affecting the steering wheel at all. Going back in 17th. Do sometimes wonder why I've stuck with Skoda
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DSG repair costs-should skoda pay
Still waiting, just the gearbox as far as they state but communication is not one of their strong points.
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DSG repair costs-should skoda pay
Thanks for all the posts, news is good and all costs are going to be covered but will have a fairly long wait for the replacement by the sound of it
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DSG repair costs-should skoda pay
Will keep trying to get answers and a result
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DSG repair costs-should skoda pay
Bought car Jan 2021 8000 miles no extra warranty taken now at 21000 Not contacted skoda UK myself as yet as waiting on further contact re skoda covering the costs from the dealership If no progress there will escalate as has to be faulty gearbox for it to fail so soon and so few miles when they are servicing the car Family have plenty of skoda and DSG running happily near 100K miles
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DSG repair costs-should skoda pay
Latest update from the skoda dealership is 50% of the cost but still want £3800 and they advised Skoda UK have refused any goodwill They are quoting just to replace the gearbox apparently. Not accepted this offer as still don't see why I should be paying for something they supplied that failed after42 months so waiting for them to come back again
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DSG repair costs-should skoda pay
DM Keith in Leeds
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DSG repair costs-should skoda pay
Not a clue as yet, as was like getting blood out of a stone to find this much. Will be back on to them tomorrow and hopefully get more answers
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DSG repair costs-should skoda pay
Chased Skoda again as surprise no call back made to me. They are quoting £7500 for engine and gearbox. Why the hell do we need a new engine if it was just the gearbox that failed
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DSG repair costs-should skoda pay
Will be chasing again tomorrow as doubt anyone will have the common courtesy to contact me. Hoping for some better news as need the car by Thursday.
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DSG repair costs-should skoda pay
Skoda had the car one week. No contact/feedback although chasing daily and promised return calls/update. Chased again Saturday Morning as last chase Friday was advised a technician was looking at what was needed. You wonder what the technicians have done since Tuesday Saturday advised no one there to update properly but the staff member said all she could see in somewhere between new engine and gearbox or recondition engine gearbox. Somewhat concerned now as that sort of talk will be 4 figure numbers. Cannot be reasonable on a 21000 mile Nov 69 Octavia with DSG 1.5 tsi to completely fail in such a short time when the main dealer has sold the car and serviced the car since bought. (Last service January 2023)
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DSG repair costs-should skoda pay
Will be chasing them today as had car since Tuesday and heard nothing so far
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DSG repair costs-should skoda pay
Thanks for the info/advice, will see what they say tomorrow hopefully as not been contacted again today
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DSG repair costs-should skoda pay
Hope its not that much