Benny28

Hi I have a 60 iv and noticed water ingress in the rear passenger door near side has anyone else had this issue

Hi all Horray….just got the car back from the main dealer. And plugged it into my home wall box and it says the car is now charging at 7Kw, At long last after a year and a half they have been able to address the low charging issue I’ve had with the car since it’s been new it obviously pays to contact Skoda customer services if you want this issue sorted on your Citigo e IV couldnt be happier

Hi all Regarding the low rate of charging on my Citigo e IV just to let you know that i have visited the Skoda main dealers in Cambridge 3 times now for them say each time that they could find no issues with the charging rate with my car ….so I decided to speak to Skoda customer services and after a number of e mails back and forth with them regarding the fact it only charges at 3.8 Kwh from my 7 kWh,wall box ….they advised me to book the car in to the dealers again and the Skoda technical team would talk to the mechanic at the garage regarding the issue i took the car in this morning and have this afternoon had a call from the garage to say that they have in fact found an issue with the charging system on the car will be replacing the charging controller on the car tomorrow. Hopefully when I get the car back on Thursday it will at long last charge at 7 Kwh i will let you all know the outcome

Hi all visited the Skoda Cambridge service dept…they reported back that my home wall box charger is probably the issue and said there’s nothing more they can do i contact OHME who supplied my OHME 7Kw intelligent wall box charger and they confirmed in writing to me that they can see that the charger is sending 7kws to the car. But that the car is only accepting 3.8 kw from the charger so the fault lies with the cars set up i sent this info to Skoda Customer Service dept. They have contacted me and passed my case onto a customer service manager who has since e mailed me to say he has no access to a telephone!!! But when he does he will call me i await with baited breath…..for his call i will keep you informed of any developments

OK ……thanks for letting me know

Hi all my car is booked again tomorrow with the main dealer for the charging issues …I will let you know the outcome

Hi Harelaw. I’m happy to pay £25 inc p and p if you want please let me know thanks Chas

I suppose it’s all down to your personal experience with a particular make…. In the past I’ve always had a good experience with Skoda models and dealerships But they don’t appear to be the caring company they once were …..in my humble opinion Our Skoda main dealer has moved out of town now into a large brand new complex that services all VW group products but they seem to have lost the personal touch they once had which attracted me to keep returning to Skoda year after year

After been a Skoda fan for over 20yrs now with a selection of Octavias in that time and lastly a Karoq ….I thought in 2020 I would investigate the EV market hence why I got the Citigo IV in place of the Karoq…..EV seem the way to go moving forward and I’ve been happy with the experience on the whole apart from the charging issues and Skoda not being able to or want to rectify the problems i want to upgrade my vehicle now …..looked at the 80 kw Enyaq but after the experience with the Citigo I’ve reluctantly decided to leave Skoda’s behind and after driving my sons Tesla model 3 have decided for much the same money as the Enyaq i can get a Tesla which seems years ahead of any thing other manufacturers seem to be making at the moment and has been very reliable for him. He drives around 20.000 miles per year and averages around 300 range which would suit me fine i will keep the Citigo as a second car for the time being as it really does drive nicely and is very economical Sorry to be leaving Skoda now but can only respond to service we seem to receive from the VW group now

Hi all, ive 2020 Citigo SEL IV brought new and have a 7 kw OHME home wall box charger that’s shows on the read out panel on the box that it is charging at 3.2 Kw when I plug it into my car. I contacted Skoda Cambridge regarding this anomaly and also Skoda Customer services. They arranged a recall in July of 2021 to rectify this issue. They supplied a new charging cable and said they done a software update to fix this issue. When I next charged the car from my home wall box it was still at 3.2 kw …so the work they carried out didn’t change a thing apart from supplying a new cable in August 2021 I used a public charger in Swaffham and had issues charging the car using a 22kw public charger and had to abandon the charge after much frustration trying to charge…. I contacted the public chargers office and they confirmed their charger is working fine and it must be a issue with my car…..when I tried to start my car after this attempt. It wouldn’t start and had a red EV charging light show up on my dashboard. I contact Skoda Assisstance and they had to arrange to have the AA to attend The AA chap plugged his OBD machine into my car and found loads of charging faults showing that he had to reset so I could be on my way I Contacted Skoda Cambridge about this issue. They had the car for a couple of days this week but could find no issues with the onboard charging system. They Carried out another software update…..it still only charging a 3.2 kw on my wall box. I’m thinking of buying an OBD reader to reset the system if this issue happens again and I left stranded wait fo the AA to attend Not very impressed With Skoda regarding the low charging issues my car seems to be having. Not sure where I now take this issue

Hi all, ive had my Citigo I V now for 6months now and covered 2000 miles with no issues apart from slow charging from my OHME wall box......been in touch with customer services about this issue but have not heard back from them yet....I’ve noticed in this cold weather my range indicated with a full charger is showing just 120 miles now ...I take it this is because of temperatures is below 2c over night. Has anybody else noticed this drop in range? ive not had any reply yet from Skoda customer service regarding the charging issue......The main dealer I brought the car from seems pretty useless ....the salesman who sold me the car told me that it requires a yearly service. But according to My Skoda app the next service inspection is in 560 days or 16,466 miles. When I pointed this out he didn’t know anything about this. Can anyone advise me if the car should be serviced yearly if I’m only covering about 6000 miles per annum or should I adhere to the My Skoda App schedule..... When I contacted the dealers workshop in December about this they couldn’t advise as they weren’t sure themselves In fact although I took delivery of the car in July and had my personalised reg transferred over to the Citigo the workshop in December still had the Karoq that I traded in in July as the car on their database !!! Skoda

Hi all, ive had my Citigo I V now for 6months now and covered 2000 miles with no issues apart from slow charging from my OHME wall box......been in touch with customer services about this issue but have not heard back from them yet....I’ve noticed in this cold weather my range indicated with a full charger is showing just 120 miles now ...I take it this is because of temperatures is below 2c over night. Has anybody else noticed this drop in range?