daveinverness

I find it too distressing to tell you all my experiences with arnold clark inverness! But the one thing that has made decide never to go there again is the following: was told after an inspection that both my front coil springs were broken, needed to be replaced and the car was unsafe to drive until repairs completed. Ok, i knew they were coroded and was thinking about renewing, but i think i'd know if they were broken. Decided to go with the repair, would have done it soon anyway. Then, after new coils fitted, was told the steering strut bearings could be worn and would need checking. Why were they not checked when replacing the coils (an independent mechanic, two day later, tells me they are worn, they should have been checked at the time of replacing the coils and should have been replaced at that time) it would have cost an extra £20 or so in parts cost. The obvious answer........yes you've probably guessed, they (arnold clark) have to spend another three hours labour charge (now £70ph+) removing the whole assembly to get to them again!!! NEVER AGAIN arnold clark!!

Hi, My name is Dave, I look after an octavia estate 4x4 1.9tdi, owned from new in 2005, only 65000 miles, but highland weather, and roads, pay their toll after nine years. I can appreciate general wear and tear but why do the wheel backing plates deteriorate so quickly? I've had replacements to each wheel twice and two wheels are on their third. The plates only cost about £10 but, of course, the brake assembly has to be removed to fit them. An hour labour and £80+ short! Arnold Clark rates.