neilmur

Hi all, Out of the blue six weeks ago my local Skoda dealer said that he had an up date for my Amundsen+ on an SD card and had it delivered by hand - no cost! It is the (V4) 3T0051255D all part of the 3 year service so go out there and get yourself one! Skoda do deliver (eventually) Neilmur

Thanks for the reply. Are you sure that you have have the Amundsen+ NB the plus sign there is a non plus version which has got updates. I have 0038 V3. I was assured that updates came free as part of the 3 year warranty and should cost you nothing if it's available. I have tonight found V4 in the accessories brochure for Estonia http://www.skoda.ee/SiteCollectionDocuments/Tarvikute%20kataloogid/Superb_accessoriesEN_2013_low.pdf part No. 3TO 051 255D Why is that not available in the uk?

I have been trying for the past 5 months to get an update for my Amundsen+ sat nav for my Skoda Superb 1st reg 'OCT '12. I know that the maps were at least 1 year out of date when the car was manufactured - now nearly 3 years. After being assured during these 5 months that an update could & would happen I have been told today that there is no update and there never has been an update of the maps for the Amundsen+. The Customer relations manager who I had a frank discussion with was not prepared to ask the IT dept if A) someone was working on or is scheduled to work on the updates OR if in fact the Amudsen+ sat nav can be updated at all. I suggested that the problem was with the flash drive not being able to cope with the update swap of data because it's too small. Again he would not ask the IT dept if that was the case. And that if he did ask he would not get an answer (amazing!). I said that the sat nav was not fit for purpose ie it is broken because it can not be updated and like any component that could not be repaired it should be replaced with a sat nav system (like the normal Amundsen or Columbus) that Skoda now use and have regular 6 monthly updates for. He was having none of that. I asked who I should complain to now - the managing director? He said that all complaint mail for the MD comes through him so I can get no further with Skoda and have to take it up with Motor Codes or the like. Does anyone know anything about updates for the Amundsen+? Thanks Neilmur

I have been trying for the past 5 months to get an update for my Amundsen+ sat nav for my Skoda Superb 1st reg 'OCT '12. I know that the maps were at least 1 year out of date when the car was manufactured - now nearly 3 years. After being assured during these 5 months that an update could & would happen I have been told today that there is no update and there never has been an update of the maps for the Amundsen+. The Customer relations manager who I had a frank discussion with was not prepared to ask the IT dept if A) someone was working on or is scheduled to work on the updates OR if in fact the Amudsen+ sat nav can be updated at all. I suggested that the problem was with the flash drive not being able to cope with the update swap of data because it's too small. Again he would not ask the IT dept if that was the case. And that if he did ask he would not get an answer (amazing!). I said that the sat nav was not fit for purpose ie it is broken because it can not be updated and like any component that could not be repaired it should be replaced with a sat nav system (like the normal Amundsen or Columbus) that Skoda now use and have regular 6 monthly updates for. He was having none of that. I asked who I should complain to now - the managing director? He said that all complaint mail for the MD comes through him so I can get no further with Skoda and have to take it up with Motor Codes or the like. Does anyone recognise any of this? Can anyone tell me what to do now? Thanks Neilmur