beecoh

I ordered a new Octavia and specified I wanted roof rails and window trim in black. Five months later the car arrives, but now I have to wait for the arrival of black window trim and roof rails. Could this not have been done in factory?

I ordered a new Octavia estate last May2021. I specified I wanted to change the chrome window surrounds and roof rails to black and the stripe across the dash to grey. The car has just arrived with the dealer, but now they have to order the black window surrounds and dash strip, which I have to pay extra for and will not arrive for a few weeks. Surely they could have been changed in the factory when the car was built. We see all these videos about automated factories where all the bits arrive at an assembly station by robot and are fitted by factory workers. It would be much easier to fit them at the factory,rather than have to dismantle existing parts, especially roof rails, where the roof lining has to be disturbed.