mark lanyon

I’ve just acquired a 2023 Superb Tdi 200 L & K which is lovely. I’ve had five Octavias over the last 20 years. And they’re very nice too but time for a change. Anyway, can some kind soul help me with Škoda Connect please? I’ve got the app and I’ve filled in the VIN and what have you but to complete the connection I have to “become the primary user”. I’ve no idea why or what this entails. My wife might be the primary driver. is that the same? Whatever. I have to press the unlock on each of my key fobs in rapid succession. I have three keys (and it knows this because it tells me) but it only recognises two….. So I press two of them and it starts to buffer. And buffer. And bu… Then it helpfully tells me that the whole process has timed out! So I try again and it tells me that it already recognises those keys…… I have absolutely no idea why or what I’m doing wrong and of course I can operate the car entirely satisfactorily without being “a primary user” (whatever that is). But I’m told my car has an auxiliary heater and that I might be able to preset heating or cooling from my mobile before I get into it. Any advice (for a slightly grumpy and not wholly tech savvy Superb owner) would be most gratefully received. millster