petersu

Thanks, I already did that and they said to go to the dealer 😞

Update, I tried with the engine running - no change. I then disconnected the battery and left it for 20 minutes. Connected it again and went through the setup but when I get to setting the primary user is just hangs again. Should I leave it disconnected for longer maybe?

That sounds promising. I have not read that before. I am on 1941 so I'll try to find that thread and give it a go. Many thanks!

I had to reset my infotainment system to factory settings and since then I've been unable to set myself as the primary user. It just spins the icon (after entering my Skoda I'd and password). It loaded my profile correctly because it displays my correct name. Is it safe to delete my car from the existing Skoda id (not activated) and create a new one without losing my active infotainment subscription? Alternative suggestions how to make myself the primary user are also welcome. Skoda support only said to visit my Skoda dealership... Thanks Peter

I got mine on eBay. So far so good.

It was the actual button. Easy to replace and all working again now.

For a couple of weeks I sometimes have problems starting or stopping the engine. I press the button but nothing happens. I do this a few times and eventually it works and the engine starts (or stops). Is this a common fault? Any known remedies? The car is just over one month out of warranty...

No usb device is connected

I upgraded my firmware to 1941 a few months ago and all problems disappeared (Octavia from SEP 2020). For the last few days I've had periods of constant infotainment reboots. I'm not aware of any OTA updates. I've tried rebooting manually by pressing the on/off button but that didn't change anything. Any advice? Is the some sort of cache clearing option maybe? Cheers, Peter

I had the car in specifically for the pop error and a software update was applied. This didn't change the software version displayed (1896). That seems to have fixed the issue for me. The subsequent crashes all got resolved by upgrading to 1941. So far no more issues for me...

Could I also have a link, please, plus instructions? Does this invalidate my warranty if I do this myself?

Update: I used to get the pop 3-4 times on my way to work (M1->M25->M4) but since the last update I am not getting those anymore. It only happened once on a different route and not since but if that's it then I can live with it. I do, however, get frequent Infotainment crashes first thing in the morning . It crashes 1-4 times in a row and then it's find for the rest of the journey. Anyone else have that?

Mine was in twice now for a fix and it popped again yesterday. Wrote to customerservices AT skoda. Looking forward to their response...

Good to know. The car is booked in with Marshall Letchworth on 13th June.

I am still getting the yellow exclamation mark SOS message. When I then reboot, it's stuck on "Loading Settings". So, the software upgrade alone only fixed the issue that the cockpit display doesn't loos the satnav connection. I'll write to my Skoda dealer. Surely someone must know how to fix this issue for good...