Hi all,
Exactly at it sounds, I took my car to the official Skoda dealer (in Germany) FOR A ROUTINE CHECK (service now was shown in the HUD) and after checking my battery they decided to change it (it was indeed 6 years old and it went through some unpleasant discharges a couple of years earlier). After more than a week of not using the car, the engine would indeed not start very easily. But I never had to use a starting robot, eventually to top-it up every not and then.
I own a 2017 Skoda Kodiaq, 4x4 DSG, 190 HP, 7-seater, Style.
They changed the battery and afterwards they called me, telling me the car won't start anymore.
They also stated that the car was on the charging robot for the whole time (with old battery, without any battery and with new battery). I noticed they changed the screws holding together the battery clamps... odd....
I've seen some of the errors in the car dashboard afterwards (errors I have never seen before like "Gearbox faulty. Stop vehicle safely." etc) and more than ten errors in the Navi screen (didn't get a chance to look at them).. they told me the electromotors (they told me it's more than 1 motor... looolll???) won't spin.. I have no clue what they did and they're not sharing. I only remember they were checking all fuses with a light bulb and 2 wires... and when they pushed the start button, the car turned its motor radiator fan to maximum, like I've never heard it before.
After 4 days they tell me the main engine controller is toast. Moreover, they insist the main engine controller was broken BEFORE I came to them and that is why I came specifically to them. Jesus Christ.... anyway... That's not true, they were the only ones that had an available slot in the week before my vacation. The car went there on it's own wheels. Actually I drive more than 300km this weekend alone (yes, before taking it to the Skoda dealer). I have never had any motor-related error before, other than since random low pressure or maybe acc function restricted due to low voltage. They even told me the motor computer was broken since 2 years ago when I took the car to the Skoda car dealer (in Switzerland); that it what they saw in the system.. The Swiss dealer (service April 2021) did some software update and radar adaptation, based on the errors in the system, according to the factory recommendation (TPI 2047101/6). I just visited them today, they said there was NO problem with the car... second service time me the same (serviced Sept 2022).
The only computer-related problem the car has is in the passenger seat computer - all buttons work, all motors work but memory function does not. It has 7 adaptation errors that can't be cleared, after the adaptation is performed (either manually or with the VCDS) the errors pop back and if you try to reset the controller, it jams, you won't be able to ever communicate with it (it never responds) and will eat the battery to 3v, if not disconnected... this I've been told by other service. It only happened twice. Let's leave it like this for now.
Even funnier (or sadder) is the fact that they told me (in an email !!!) that the factory sustained the motor control unit may get toast when changing the battery... I'm not sure what kind of parrot they think I am, but I'm not buying this. Additionally, this is not some break pad that needs replacement ever few years... It's not normal to pay 2500 Euro extra with each battery... in my opinion the computer should be automotive grade and not be bothered by short transients... It's either someone screwed things up or Skoda should not be allowed to build cars anymore...
Yes, I've worked in industrial automation and automotive electronics for 10 years. Embedded is also my hobby.
Has anyone heard such bed time stories? I'm sorry, everything I've heard is extremely hard to believe...
Both services my car visited at in the last 2 years (this is the 3rd year I have the car) told me this could only have happened if they wrongly connected the charging robot (plus to minus and viceversa)...
I don't have any proof. And I can't produce any.
How can I not pay the 2500+ euros? I don't have these money..
Thank you!