Hmm....
mixed experince at this dealership. Bought Octavia VRS from the famous/infamous Fred Arnell. Ultimate car salesman, wondered why his teeth had a metallic gleam, wouldn't leave him alone near any possible prey, but nice enough bloke and after a lot of poker facing came away with resonable deal....
Experince of service was not so great, left hanging around for five hours (but Cheshire Oaks next door) after explaining that needed car serviced but because of work/home location their offer of courtesy car wouldn't help. Originally promised car in two hours, but by five beyond a joke. Free car wash, unlimited coffee, abundant floral tributes help (do these people have shares in a garden centre?) but overall left with feeling customer service is only a thin veneer.
Try the place yourself, just hope you're not disappointed