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amcg

Finding my way
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Everything posted by amcg

  1. Your two posts don't really make sense. But thanks.
  2. Dealer's position is that even if the noise we complained about in 2017 was the timing chain it would have gone long before now. Ergo, in their view, it wasn't the timing chain then. Both dealer and main Skoda people are saying it's a ten year old car and this is just a thing that happens in a ten year old car. Hard luck. I've had another chat asking for a more creative solution. Not getting anywhere fast.
  3. Thanks for the replies folks. Very interesting and useful. I've contacted the main Skoda people directly on this matter. They have said they'll contact the dealer themselves. No promises, obviously. We happen to have been the first people in our circle of family and friends to buy a Skoda. We'd spoken so highly of our Octavia, and others had been so impressed with how it performed and how we used it, that fully five others were purchased. And now ours is dead. Ideally I hope to work with Skoda and the dealer to find a solution - whether short or long term - where I can still look upon the Skoda relationship positively. But right now the well is poisoned.
  4. 1.2TSI 2012 DSG Combi broke down last week. I bought it used in 2016 from the main dealer. It's always been noisy when starting - I mentioned this at a service in 2017 - they couldn't recreate it at the time. Now, it seems, this noise has come home to roost. After the breakdown they found just 1l of oil in the engine, yet we hadn't seen a warning light. Dealer's technician says the lack of oil will have exacerbated the timing chain issue. Not quite sure of the damage and it will cost six hours or so in labour to take things apart, but their gut feel is that it'll need a new engine. To say this is a shock is an understatement. We've bought it from the main dealer, who had sourced the car for its original owner, and had it serviced with that same dealer all the way through. (N.B. the service was due last September but between *looks around at Covid* and garage availability, we were actually booked in for Feb on the week it broke down!) Is the timing chain something that they should be checking on each service? (sorry, I'm in a mixture of anger and shock)

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