lettys

Think they had a visit from trading standards!!!

Well I had a VW dealer try to charge £80 administration fee, when selling me a car! I refused to pay this charge, so the price was lowered by this amount, so the charge would still show on Thier paperwork I have seen other dealers applying an administration fee, so why not charge them the same when applying your signature to the sales documentation?

I have Purchased a 7 month old Skoda superb estate 170 bhp Laurin & klement with 1090 miles on the clock form Listers Skoda, Coventry. A fantastic car! I called Skoda UK to confirm the breakdown cover, and after giving them the registration number they informed me it was a 140 bhp. I also put the VIN number into the Skoda web site, and it confirmed it was a 140bhp I contacted the dealer ( Listers Skoda, Coventry) and asked to speak to the manager, I was put thru to the sales manager, I explained the situation, referring them to their advert and EBay listing, and was told it is up to me to check the car matches the item as advertised, as she stated all errors & omissions are excluded I was also told the sales invoice didn't state the engine size, so I didn't have a case. I then pointed out the finance agreement did state the engine BHP I was then told I test drove the car and accepted it, and as I am otherwise happy with the car, in her opinion I don't have a problem, and therefore could not return the car. She indicated during the conversation it was a 4x4, when I pointed out it wasn't, she stated she didn't know anything about cars! I asked for a price reduction as the car was not as specified in the advert, due to smaller BHP output, and was told they do not have in place a system to issue partial refunds I stated this was totally unsatisfactory, and was eventually able to talk to the branch manager. His approach to solving the issue was much better, he offered 2 free services, or to accept the car back and give me a full refund So i have returned the car in the same condition as it was sold and accepted the full refund My point of putting this sad affair on this forum, is after they received the car back due to it being incorrectly sold and advertised with the incorrect engine size. The very next day, THEY THEN RELISTED THE CAR ON THIER WEB SITE AND EBAY EXACTLY THE SAME AS BEFORE, This means it's now listed with the incorrect mileage, incorrect number of owners and still states its 170BHP How can it be relisted with total disregard to the reason they have had it returned! The original EBay listing number was 322004144112 And the relisting after the engine size problem bought to the dealers attention was 322030073472

The original EBay listing number was 322004144112 And the relisting after the engine size problem bought to the dealers attention was 322030073472

Listing now has endedI I think it's been sold!!!!

I have Purchased a 7 month old Skoda superb estate 170 bhp Laurin & klement with 1090 miles on the clock form Listers Skoda, Coventry. A fantastic car! I called Skoda UK to confirm the breakdown cover, and after giving them the registration number they informed me it was a 140 bhp. I also put the VIN number into the Skoda web site, and it confirmed it was a 140bhp I contacted the dealer ( Listers Skoda, Coventry) and asked to speak to the manager, I was put thru to the sales manager, I explained the situation, referring them to their advert and EBay listing, and was told it is up to me to check the car matches the item as advertised, as she stated all errors & omissions are excluded I was also told the sales invoice didn't state the engine size, so I didn't have a case. I then pointed out the finance agreement did state the engine BHP I was then told I test drove the car and accepted it, and as I am otherwise happy with the car, in her opinion I don't have a problem, and therefore could not return the car. She indicated during the conversation it was a 4x4, when I pointed out it wasn't, she stated she didn't know anything about cars! I asked for a price reduction as the car was not as specified in the advert, due to smaller BHP output, and was told they do not have in place a system to issue partial refunds I stated this was totally unsatisfactory, and was eventually able to talk to the branch manager. His approach to solving the issue was much better, he offered 2 free services, or to accept the car back and give me a full refund So i have returned the car in the same condition as it was sold and accepted the full refund My point of putting this sad affair on this forum, is after they received the car back due to it being incorrectly sold and advertised with the incorrect engine size. The very next day, THEY THEN RELISTED THE CAR ON THIER WEB SITE AND EBAY EXACTLY THE SAME AS BEFORE, This means it's now listed with the incorrect mileage, incorrect number of owners and still states its 170BHP How can it be relisted with total disregard to the reason they have had it returned!