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bongobreak

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    Norfolk, UK

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  • Model
    Citigo SE ASG

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  1. Hello there I've had my white Citigo for a couple of weeks and it's great! I ordered it with the dealer-fitted sports stripe kit in black, and after several failed fitting attempts by the dealer (one of which left fine scratches in my cars paint - that's another story, which has thankfully been resolved) I decided to take the plunge and do a custom(ish) job myself - nothing fancy, just wanted to make a few tweaks. It ever-so-slightly bothered me that the door stripes stopped at the leading edge of the door and didn't continue onto the wing, behind the front wheels. Also I rather preferred a vertical stripe down the bootlid and the bumper too - to match the roof stripe. That horizontal tailgate stripe just didn't look quite right to me - don't get me wrong, I think it's fine but I fancied something a teeny bit different! I have some left over 3M vinyl from a botched set of stripes (don't ask!) from the Skoda OEM kit, but there are no 3M colour codes on them, and I might need more pieces than I have in leftovers. What I need to know is the 3M series and the correct matching colour code. I think it's probably either: 3M Series 80 Black Metallic Gloss 2560 or 3M Series 1080 Black Metallic Gloss G212. I've spent a long time googling and eventually I sought the advice of a local vinyl wrapper, and he thinks it's probably the series 80 stuff, but I obviously want to be sure before I shell out on a metre of the stuff - he would have to order it in, so I can't compare my leftover OEM stuff with anything he has and the swatches are inconclusive. He also said that it would be difficult to map their plotter to account for the tailgate latch button and the skoda badge (I thought this would be childs play for a pro, but maybe he didn't want to spend ages measuring it all), so rather than have him do it and waste loads of material I thought "How hard can it be?" - so I have designed a paper template for all the correct spacings and gaps etc and all I need now is the correct colour codes! Do any of you knowledgeable folks know what the correct colour code is? Please and thank you? Bongo
  2. I see, sounds like your dealer has been a little more forthcoming with information than mine!! Glad your build has been stress free....and you'll get your 'Christmas Tree' in time for Christmas!
  3. Thanks Superb170 Not long to go now - I was told it would be penciled in for today, but to expect delays, plus mine will need a pedal adaptation, so that's another couple of days. I don't mind waiting, just as long as it's all present and correct. (Read my wheel/tyre issues here) Spec-wise - it looked great on the configurator, so I fully expect it to look better in the flesh!
  4. Yes, I completely agree. Perhaps the sales manager was stalling me on Saturday because they had a customer booking who wanted a Citigo SE-L (with 15" silver alloys), and they were playing for time in view to ordering it with 15" black alloys to swap with mine. I suppose I'll never know what machinations occurred behind the scenes, but I feel a lot happier now that it is all sorted out. Although, I might just take a peak at the part code on the back of the wheel (wheel off car), when my car is home after picking it up....just in case....not saying I don't trust them....but....you know....
  5. Thanks for the responses everyone - quick update....I'll try not to ramble on for (p)ages!! So, I went in to the dealership on Saturday morning, and asked to see my build order sheet - sure enough it has the 15" silver alloys. It had previously occurred to me that they had planned this all along - to re-paint these, and they had perhaps let it slip out (accidentally?), or indeed didn't think it was going to be a problem, since the black 15" alloys are £10 less than the style pack 2 (15" silver alloys and space-saver) which is priced at £560. (I had ordered the space-saver wheel right at the beginning anyway) Had I have known this right back in the beginning, I would have surely chosen the no-cost option of the 14" silver alloys and ordered the 15" black alloys some other way - through the parts department - but they never gave me that option, which would suggest that they had planned to do this right from the start! Anyway, I was getting ready to say that I wasn't willing to accept having my wheels re-painted, and that I wanted my paid for factory black alloys. Before I could get a word out, the sales manager said that the sales person who was dealing with the issue was on holiday and wouldn't be back until Monday (I had known this earlier, but wanted to get my concerns in early) - he said there was nothing more he could do, and we had to wait - I felt kind of 'fobbed off' but didn't leave before making my point that I was politely rejecting the re-paint remedy. As I said this, I could see he was getting agitated, and he even said "....so we get stuck with £500 quids worth of wheels that we can't do anything with!?" I felt quite uncomfortable and disheartened since this was the sales manager I was speaking to, and he didn't seem willing to make any decisions, and made me feel like I was being disruptive and uncooperative - I had been polite and courteous all along, and never raised my voice or became argumentative. I understand the situation occurred as a result of the MY17 spec change and not the fault of my local dealer - they had to cobble something together once my original order was sent through and then rejected by the Skoda build plant - but in my opinion, they 'cobbled' something that was going to be a cheap fix (for them), and not what I ordered. So there was nothing more to do other than have a worrying weekend wondering what was going to happen. (I can't help it - I'm a worrier!!) :S Monday arrives, and I drive down at lunchtime, both the sales person and the sales manager greet me, and the sales person says that they have remedied the situation - by way of obtaining an inventory, brand new vehicle with the factory 15" black alloys, which they will then swap with the silver ones on mine. This was fine with me, so I left feeling a lot happier - although I don't know why they couldn't have told me this earlier. Years ago, I had worked in retail for a number of years (not car retail) so I understand how franchised retail outlets work - it's all about the bottom line - but I also understand that one should never mislead paying customers. Anyway, as it is today, everything is fine - my car will be arriving some time this week - no fixed date yet, but I'm hoping it isn't going to be much longer! (**Ramble mode disabled**) @ MrsVivsOH Interesting, did they change the order before the build was scheduled? I assume they did. My lowly SE no longer has those options available post MY17 change. Comes standard with 14" silver alloys, or cost options for 14" black/white alloys - no option for 15" black/white alloys - and yet the style pack 2 is for 15" silver alloys....which is still an option....confusing and illogical!! :S @Citigouk Nice pics there, and I see what you mean - from a distance your winter wheels do indeed look similar - do you not have the trims for those? I can understand why you wouldn't want trims on them however - they always look slightly cheesy....no offence/disrespect to those who have them! I had considered suggesting some kind of deal/reimbursement - never got the chance since they stepped up and got me the factory wheels I wanted. @VRS Mike Had I have been stuck with the wheel re-paint option, I would have definitely opted for a complete wheel powder coating - not sure about the green flex though - I'm sure it lends a certain classy individual look - personally I prefer the glossy all-black finish....what can I say?...I have no class!! Once again, thanks to all who took the time out to respond - much appreciated. When mine arrives, I'll probably clutter this thread further, with some average quality pics!
  6. Good idea, duly noted - thanks again WaveyDavey
  7. Thanks for your reply WaveyDavey. You make a good point regarding warranty issues - especially considering the respray might not be a quality, factory-like finish....(I've done some research, and it can be very variable in terms of quality and price - naturally the dealership would want to minimize their costs, so I think I can be forgiven for thinking they would do this on the cheap!) I would definitely prefer for them to source the black alloys from their parts dept, and since they are in stock at Skoda Spares, I don't know why they didn't offer this - they can mitigate their losses by sending back the brand new 15 inch silver alloys that are on mine....I would think! I will be visiting the dealership tomorrow and I'll be sure to forward this as the solution, although it does bring up the issue of trust, however, but I guess that's between me and the sales guy - hopefully he won't try to pull a fast one and respray them anyway, then tell me they're genuine factory ones!! In terms of cancelling (were there no way to remedy the situation viz-a-viz their possible refusal to replace with factory genuine wheels), where would I stand in terms of the deposit that I have paid? Would I be entitled to this back? (I would certainly hope so) Would I have a hard time getting this refunded - technically they have said that they would provide me with black 15 inch Auriga alloys....albeit resprayed ones? Is this a simple case of them breaching the contract? I wouldn't really want to cancel - I really like the car, and it's already in the UK - seems such a shame to start all over, although I'm getting a little ahead of myself here, perhaps it will be sorted out tomorrow, and I'll be happy again. (just like to fully prepared....for the worst maybe) Thanks again WaveyDavey Regards Bongo.
  8. Hello there, (WARNING: Lengthy post follows!!) So, I ordered my Citigo SE ASG in white, at the end of August, and was very pleased with the specs and options etc. I ordered it with sunset glass, sporty stripe and black, 15 inch Auriga Alloy wheels - looked terrific on the skoda configuator! Everything went well, my local dealer ticked all the relevant boxes for my options, and I paid my deposit, and all was well. (I knew this would be a factory build, since due to disability issues, I need the ASG version, and there were none available with the trim I wanted) A few days later, however, I was contacted by the dealer, who told me that the specs have changed, and they no longer offer the SE spec with the 15 inch black Auriga Alloys! Only the 15 inch silver alloys! I drove down to the dealers later that afternoon to discuss the issue - I had my heart set on these wheels, and didn't want to change them for the 15 inch silver ones! After a brief discussion in the dealership, the salesman reassured me that they would get me the black 15 inch wheels that I have paid for. I left satisfied. So, fast forward to today, I drove to the dealership to hand over the DVLA authorisation papers (my car is in transit, somewhere in the UK) and thought I'd just check on whether the wheels issue has been sorted - they had previously told me that my car would ship with standard wheels, and I assumed they would perhaps exchange them with the black alloys from a vehicle that they had in their inventory. I was shocked to hear that they had ordered my car with the 15 inch silver alloys, which they then intend to remove, send to a local wheel specialist in order to paint them black!! I am very disappointed that they did not make this clear at the time, otherwise I would have reconsidered - maybe even negotiated purchasing the black alloys from Skoda Spares, as they are available for delivery. The Skoda configurator still offers these wheels as a cost option (£550) on the Citigo SE. I had thought earlier about buying some after market black alloys online - some good deals out there - but I've paid for factory fitted black 15 inch Auriga alloys, so I don't want to throw away a chunk of money on wheels that I won't see/have! There's nothing I can do about the vehicle that is on it's way to me - it has the 15 inch silver alloys fitted - but I certainly do not want them to re-paint them black - I want/paid for the factory fitted black alloys! I know it seems like a relatively minor issue, but it seems that I will not be getting what I have paid for, and I'm unhappy about this. What does everyone here think? Am I making a big deal out of this? Is the dealer being unfair? Is it reasonable to for them to 'honour' the agreement by painting my silver alloys black? I know very little about alloy wheel re-finishers....what will the quality of the finish be like? Will they paint the entire wheel, or just the face? Will the paint chip when they replace my tyres, or will I have to wait for another few weeks for the paint to harden before replacing the tyres? Could I demand that they order the 15 inch black Auriga alloys from Skoda spares? Or should I just accept the standard 15 inch silver alloys, adjust my finance accordingly, and source them myself....at an extra cost!? I'm sorry for the rambling post - this has been a worrying moment for me! Please could anyone offer some advice on what to do. Many thanks Bongo.
  9. Hello everyone. The name's bongobreak....(not my real name) I will soon be the owner of a White Citigo SE ASG (disability reasons) 3dr, which I had ordered at the end of August....been chomping at the bit for nearly two months now!! I ordered it with sunset glass, sporty stripe and snazzy black 15 inch Auriga alloys, although there's been a problem with these - (I'll post my wheel woes in the appropriate thread...) Can't wait to take delivery - it's going to be great to pay £20 a year road tax (my current vehicle costs £225 a year!!), and to get more than 35mpg that I'm getting now! That's all from me for now, Seeya bongo
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