I bought a family run around (Fabia 1.4, 16v Elegance hatch) second-hand from HL Austin a couple of years ago. I have to say I have found the overall experience from purchase to service outstanding.
To my horror, the engine management warning light came after a couple of months and, due to a number of bad experiences in the past, I thought it would be a lot of agro to book the car in and get the problem resolved first time.
I duly made the call and they were extremely helpful and knowledgeable. After a few questions, they diagnosed the problem and asked me to bring the car in and they would rectify the problem while I waited as it would only take 45mins. When I arrived it was as simple as it sounded. They had everything ready so the process was quick and effortless. I left within 30mins, very happy and no lighter as the work was covered under warranty.
I have recommended the garage to a number of friends who have bought cars from there and are also very happy. :thumbup:
