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Rajanikanth

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  • Location
    Hyderabad

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  • Model
    Skoda Rapid

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  1. Thank you Simon1304 for your advice. I am looking at all options now and your advice definitely comes handy. The Maruti Suzuki Baleno (hatchback) was a runaway hit in India when it was introduced a year ago, owing to its looks and affordability. The rush has subsided after many others including Maruti launched other models in the same segment (i.e. Affordable Mini SUV). Please be aware that the customer preferences in India are different from the ones in UK. It comes with a Fiat 1.2 litre engine, not a powerful engine, but no major complaints that I heard of, except for some rear suspension issues. However suspension system might differ for the cars introduced in UK owing to difference in roads conditions. Maruti is known for it affordability and low maintenance costs. It is still a favorite in the segment and overbooked (waitlisted) in some cities. Hope this helps.
  2. This car is 2012 make, which makes it five years old and has run 75,000 kms. It got it serviced regularly as per the manufacturers guidelines and always at an Authorized company service station. This time too the vehicle was diagnosed by Skoda authorized service centre. Skoda India customer support says it is normal wear and tear so isn't covered under Insurance, since the warranty expires after 4 years, no warranty either. I read that lot of Skoda customers faced fuel injector related problems and Skoda had to replace many fuel injectors under warranty until they introduced better ones after March 2013. Now since the car is out of warranty they are trying to shrug off. But the fact remains that it is still a premature failure because I am sure the fuel injection system is supposed last a lot longer than 5 years and 75,000 kms. The best part is this failure happened exactly one month after a routine service at the same service station. Skoda India customer support says there is no way to predict this problem, even though they connect the car to their computer system for diagnosis every time the vehicle goes for servicing.
  3. in India Skoda Rapid seems to have the problem of premature failure of its diesel Fuel Injectors. My Rapids Fuel Injectors failed and the Service centre is asking for Rs.2.5 Lakhs i.e nearly 3850 USD to replace it. The new car ex-showroom costed me INR 8 Lakhs (12,000 USD). When I called the Skoda customer support they said, there is no specific reason for failure, it is the usual wear and tear. Having driven 4 different cars for more than 100,000 kms each, I have never seen or heard anyone spending as much on wear and tear. When I googled, I found that Skoda has this premature failure of its Fuel Injectors in Indian Skoda cars manufacture before 2012. This is a serious problem and the company instead of addressing the problem is leaving the customers to fend for and making the customers pay for the mistake of Skoda. I am not sure how to proceed further because I am in two minds whether to spend so much money on my car or not.
  4. India, Hyderabad. 28/06/2017. My Skoda Rapid was showing glow bulb symbol and immediately I stopped the vehicle and called the customer care. The customer care person said no need to tow the vehicle and I can drive 30-40 kms with low speed and AC off. I did the same and reached home. Two days later the service person took the car. Next day the service person called and said there is a problem with the fuel injectors and I need to replace them at a cost of INR 1 lakh. I was really surprised because the vehicle had gone to servicing twice in the past one month and the last was two days ago. But now there is such a huge problem. Having my own doubts on the service station, I called Skoda customer care. Next day the service person said they are trying to cover it under warranty and asked me to wait. 2 weeks later the service person sent an email saying the cost would be INR 2.5 lakhs. Another week went by trying to catch hold of the Skoda customer support person. Customer support lady says this is normal wear and tear because the vehicle is 5 years old and 70k kms. I had driven 4 cars earlier to this and never seen or heard anyone spending 2.5 lakhs / 1 lakh for Engine wear and tear. I can understand Tyres, Battery, Glass and plastic items. A little time spent on google will tell you that Skoda has faulty Fuel Injectors mostly for vehicles manufactured before 2012 in India and most of them are Rapid. Now they have left the customers to fend for themselves. Indian management have killed the brand VW and Skoda.
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