yesheadjon

Well I totally agree with you but I can't see how I can prove that what they are saying is BS. They argue that I gave them a dodgy key so it is my fault.

Well it isn't. The car is still sitting at the main dealers completely unusable.

Hello, In January this year I bought a 2019 Skoda Octavia from Motorpoint in Derby. In July I paid for a new key at my local main dealer, 2 weeks later I rang to see if it had come in and it had but they didn't have anyone who knew how to code it, and they said that they would be in touch. Last week I chased again and they said they could do it and I took it in. They said it would take about an hour and a half so I waited. After 2 hours they informed me that there was an issue. Here is what they have subsequently said and handed me a quote for £2,500 to fix it: "Mr Dunnington has bought a vehicle into us to get a new spare key and coding, to where we have discovered that the original key that has been supplied and coded to the car isn’t a genuine key, and has been coded incorrectly, corrupting the immobiliser and ECU therefore to rectify this problem the vehicle needs a new immobiliser, ECU, key and coding, the estimate is attached please let me know how you want to proceed." They also told me that until they try and duplicate the key there is no way of telling that it isn't genuine. So, I have 2 questions: 1. Does anyone know if Skoda supplied key duplication software is programmed to detect a non-genuine key and then without giving the operative any options or warning just cause the £2.5K worth of damage? If you have any experience of this and believe this isn't true do you know how I might go about proving it? 2. If I want to try and get independent Skoda verification if this can happen how would I do it. Will the contact mechanism on the corporate website be able to help? Any assistance you can give me would be much appreciated as gut feel tells me this isn't all true. Thanks Jon

Thank you for the responses everyone. I now have the car and it has 2 SD card slots, one dedicated to SATNAV. I think the issue I had before was a limit on the number of files (30,000) rather than the actual capacity. Anyway, all my music fits on a 250gb card and there seems to be no restrictions so all is good. Really appreciate the responses, thank to all who have offered advice. Cheers Jon

Not really because the car is/was at another branch and is in the process of being shipped to my local branch. The other reply I had pointed me in the right direction and luckily I had the VIN number and so got the right manual. It has 1 SD card slot. Thank you anyway. Thank you, found it 🙂

Hi, This should be easy to find but I just can't seem to. I have bought a 2019 Octavia 2019 SE Technology and I'm waiting to pick it up. I am trying to find out if it has no, one or two SD card slots in the glove box? If it does have at least one is there a card capacity limit? Any help much appreciated. Thanks Jon