kieranharvey95

Get a call again saying Skoda Germany? have gotten back to them and instructed them not to give me the car back. Now I am really annoyed after I explained multiple times that I need to know what car I will have for my holiday. I am told I will need to take the car to the Gatwick Enterprise to return the vehicle and then they will based on the flight details I sent them get one arranged for when I return. As a result I had to cancel my valet parking and in the process lost £75! I am told they'll se what can be done about that... Absoloutly livid, it's taken them two months to tell me I can't have it back, after telling my I could on the 31st, then the 6th and now refusing to give it back. I get that my safety is their concern but to be messed around like this is horrible and stressful. No update as of yet on what the problem is but I'm starting to think i'll never get it back :(

So I'm told I'm getting it back tomorrow. They haven't yet been able to get reply from tech in Germany? They're saying it was a leaking radiator pump or something and have road tested it in all kinds of conditions (hot, wet, air con on, recirc on etc) and had no fault occouring so they're confident in getting it back to me. I've been pushing them to get it back as I've been without it two months and had valet parking at airport booked for it Monday which would cost to re-arrange. They're confident it is fine but will request it back if German technicians are concerned about it at all. fingers crossed as I'm relying on it for airport run, worst case scenario I'll keep vents off and just get there and back or I don't know what I'll do if it all goes wrong it certainly won't be me paying for the taxis and God knows what else. Ive considered asking for two months worth of repayments back but dunno where I stand there after all I've worked out that they have probably paid up to £3000.00 worth of hire car through enterprise cars so that's if they're paying day by day. Through a stroke of luck I blew a tyre on the crap VW 1 litre hire car and the only replacement that they could get was a 1.6 TDI VW Passat which is very nice to drive I must say. wish me luck I guess...

Becuase they couldn't find a cause, so were liaising with the head in Germany that's all I was told, just assumed it was normal?

Well, it's coming up to my holiday and I needed to know what car I would be having parked by the parking people i've booked. They've said they are still waiting on Skoda Germany. From what I can tell no problem has been found and now they are saying i'll have it back by end of month, bit odd, they said they've done road tests and road test again and again with the dash stripped etc and without and found no problem or no re creation of the fault. So now I am being given it back in the hope nothing goes wrong with it again. If it does I'm not going to be a happy bunny at all especially as I am relying on it for the airport run when I go on holiday 11th Sept. Pay £275 a month for it and havent had it a month, fair enough I've been in a hire car, but one that's only a 1.0l, hardly the same as my 1.2 TSI. I don't know where I stand on if I am owed money for it or not guess i'd have to go through head office as there is no way they'd be happy to pay anything i don't think. They are quite friendly and polite and I understand they are waiting on Germany for response but it really shouldn't have taken this long to get basically no repair done. Anyway, hope that nothing goes wrong again I guess. Is Beadles Skoda in Maidstone, Kent.

Well they are still working on the car, I haven't been to garage to discuss what has been done and when I can collect it, I would like to think if they were doing anything off warrenty they'd ask me or tell me first and not just do it and expect payment when I get there, as I said considering it's a fault with their car I don't think I should be paying anything warrenty or not. well have to wait and see I guess :(

Ouch, I hope they've done it on warrenty as a goodwill gesture as after all it's quite a serious issue with the car, I've had to emergency stop on a motorway twice already because of it. they haven't mentioned anything needing payment yet.

So an update as of 12/07/2017: Got a call from Skoda. "Car is ready to collect Mr.Harvey, we wasn't able to find any fault with the car. We also looked at your dash cam footage (without permission) to look at the moment you stopped on motorway and couldn't hear or see anything you described, we are marking it safe and would like you to come get it, it has no faults." Aside from feeling like I'm being called a liar I decided fine guess it is what it is. Minutes later a second call. "Hello it's Skoda again. I've just been informd by the technician, that he had replaced the blower motor in your car, and upon driving it a short while a go, confirmed he had a lot of smoke coming through the vents in the car, so we are going to keep it longer, and find out what is causing it, the car now isn't ready for collection." I couldn't help but feel a bit smug, as I genuinley felt like they were accusing me of making it up and finally just managed to re-create the fault, now the technician has experienced it for himself they can actually hopefully find what the issue with the thing is, I am not driving it if it's going to catch fire on the way home from the garage. To be honest it is all doing my head in. One thing I do know now: it is nothing to do with the blower motor, as it was replaced and smoke still came through the vents. Fingers crossed they'll get to the bottom of it.

I had foam in mine, but they didn't put in the valve removal tool, so couldn't use it. Shambles. Turned out I had a complete Tyre blow out so it would have been useless anyway, wouldn't be any pressure to make the paste expand

Had a similar problem, the 1 setting was really dim and 2 setting was not lighting. Funnily enough same switch on the same side. I also felt like the seat was getting a little hotter than usual. They replaced the switch and did something with the wiring.

I had an issue with my Fabia Monte Carlo 1.2 TSI where the battery kept dying. everytime it was checked by the roadside recovery people, the battery health check was showing as normal. Turned out that Skoda were aware of and fixed an issue with my car; had something to do with earth wires. Yhe resistance was either too high or low I cannot remember and as a result when the engine was idling, not enough power was being supplied from the alternator which was absouloutly fine itself. the alternator was kicking out the correct power but it wasn't reaching the battery while idling. Thought I'd share that in case you suspected that your battery may not have been the issue.

They have mate yeah, can't fault them on that side of things. Driving a VW Polo at moment.

It's under warrenty still at the moment it's still under its finance agreement. I agree they need to really find out what's wrong, as I had only just picked it up for the same issue when it did it again. It's been recovered to their garage again yesterday so Monday they will probably be working on it the most. I really hope they can definitely find the issue and be sure it won't happen again as even in my hire car I'm getting really nervous about driving now, had a bad experience with fire in past which I needed councillors for so this hasn't helped very much. Thanks for your response mate

Fair enough, I'm just trying to find out what's wrong with my car mate. Any ideas?

Looking through recalls for similar vehicles, found this for a VW Polo. Sound simialar? http://www.vosa.gov.uk/vosa/apps/recalls/searches/expand.asp?uniqueID=5F4A01214AC9F97280256BB9002691CE&freeText=FIRE RISK&tx=

Did you ever get to the bottom of this. Had similar problem recently. Issues had crackling and smoke coming through my vents. Fan resistors blew in process and it did it again after repair. All at 70mph in hot conditons. Currently still being investiagted as I've told them I will not drive it until they've sorted it, don't need a fire. It was definatley something to do with the A/C, Fan system I reckon but they can't figure it out. Had a hire car for a while now. Kieran.