Jonnye

Just heard from SKODA regarding the issue with EE and Skoda connect. They’ve acknowledged there’s a problem but need to work together with EE to resolve it. As a gesture of good will they’ve given me a free service and will update me when the issue eventually gets resolved. All in all despite the issue I’ve been impressed with how SKODA and the local dealership have handled it. I’ve had weekly updates throughout and have never felt as if they were trying to not help.

Anyone have any success? I’m on EE car says no data connection. I tried a 3 sim and it worked without a problem. I even got a second EE 4Gee sim only for the same problem to occur. Skoda customer services have told me the Head unit needs a software update but unfortunately the dealer doesn’t know which update.

£130 for the stick and then more on top for a data sim....ouch. I’ll hold out and hope that Skoda will sort the issue I have using EE but looking at VW/Audi forums it seems a common problem.

Is it an EE device?

Is it an EE dongle? I’ve been trying to use my EE iPhone to connect to skoda since getting my car with no joy. It connects fine using the house WIFI or another network, but not EE. I’ve been on to Skoda and EE but no resolution. Not very impressive.