Gobnascale

Just back from a week of holidays in Leeds in our trusty Skoda Octavia. While away I got a phone call from the Skoda Consumer services (UK- England) about my email to them. The lady there was able to tell me that the issue delaying delivery of our Skoda Kodiaq was not an ECU update but rather a problem with the horn / alarm system sounder that had been discovered at the car dealer's workshop following delivery there ! She said that the replacement part (from a third party manufacturer) had now been ordered and should arrive at the dealer shortly. We later got a phone call from the sales manager at our car dealer which also repeated this information. Our local car dealer has just phoned us yesterday saying that the new part has arrived and been installed The vehicle is ready go and we can collect it later this week subject to getting the car insurance swapped over and the small matter of having the money in a debit account so we can pay the balance to the dealer on arrival. Working on this now so with a bit of luck should be able to collect the car later this week Initial disillusionment with the order process being replaced by excitement about picking up our new car.

Thanks for that. Again its not good that critical safety systems such as ABS and Airbags are introduced without complete safety checking . Surely the software and components are developed and tested across the whole of the VAG group and build on previous generations of cars.

Thank you Sir for this possible reason for the delay. Not just the Kodiaq but other Skoda and VW group as well? I can understand that having a correctly functioning ABS braking system is essential so this is maybe why they are not releasing the car until this is resolved. On the other hand how come they have an ABS system failure or software issue in the first place - surely this is something that would have been sorted during testing before launching the car! Here's a link to a 2017 newspaper article about the recall of older Volkswagen group cars due to failures of the ABS system: http://www.dailymail.co.uk/news/article-4097758/Volkswagen-recalls-136-000-autos-antilock-brake-fix.html Our Skoda car dealer is unable to give us a specific reason for the delay or any indication of when the problem will be fixed.

We have ordered a Skoda Kodiaq. Diesel engine 2.0 Litres : 150 bhp. 4x4 drive. DSG gearbox. 5 seat SE trim level. The vehicle was manufactured and delivered to our car dealer earlier than expected - mid July 2017. However as of end of July the dealer has not been able to release the car to us for the last 2 weeks. They tell us they are awaiting an Engine Control Unit (ECU) update from Skoda. This is effecting other people at the same car dealers whose Kodiaqs have also arrived. Has anyone any information on what this ECU update is and why it not available to Skoda dealers. I emailed the SKODA UK customer services but, so far , have got no reply or explanation. If Its an ECU software update that Skoda know they need to install before releasing a Kodiaq to a customer it must be a major upgrade. But they haven't been able to provide access to it for the Service Workshops of their dealers to download into the car? Will this ECU update need to be installed on existing vehicles? Anyone else have this problem on being unable to collect their new Kodiaq from the Skoda car dealer? Or provide insight into what this ECU update is for.