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xxsamoakesxx

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  • Gender
    Male
  • Location
    Sheffield

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  • Model
    Kamiq SE 1.0 TSI 115 Manual
  • Year
    2020

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  1. Hi, When i spoke with the Dealer re the issues encountered on collection i basically got shrugged off with a sorry and we will feed it back, hence why i complained to skoda uk directors directly who rectified the issue. Re the car issues I've been dealing with Skoda uk directors team as the dealer i purchased from is 50 miles each way trip, so its been at my local skoda in leicester who have been helpful but the shoddy workman ship shows no hope. I am currently awaiting for skoda uk directors team to get back to me re my requests i have made for GOGW so only time will tell what happens but to say the least im not happy having a car less than 2 months old with issues from day one.
  2. Hi all, Update on the car and the full story for you all :- Collection was on the 10.08.17 to which i was greeted with a scratch mark on the rear of the boot bumper and a mark on the side, after the car being taken away twice it was rectified but of course should not have been there in the first place, no apology was given to which when i complained to the Managing directors team they offered a gesture of goodwill for the lack of customer service received. On the 30.08.17 my car would not select a gear to which after 10 minutes of trying it eventually selected a gear to which i contacted the directors team again in regards to this too but due to work commitments was unable to speak with them. On the 12.09.17 the car did exactly the same thing again but during traffic which was rather embarrassing but also the drivers window was making some awful noises and was slow at going back up to which again i contacted the directors team to which as the window actually wouldn't close at one stage i was given an appointment for the issues to be looked into at Sandicliffe Leicester, Volkswagen group broke data protection as they contacted my brother to discuss my issues and arrange a courtesy car to which he doesn't even own a Skoda etc, the dealers advised :- ""We have had to adjust the seal to the d/s/f door, it was twisted. It may need replacing in the future but will need to be monitored for now. We have not been able to fault the gear selection. I would like to re book you in one of my loan cars for a few days so as we can carry out an extended road test"" I collected the car on the 19.09.17 to be greeted to a oily and hand printed window and the plastic casing on the inside on the door very loose to which i can easily access the components of the door. From this i have now found further issues with the window now making the same noise again, the radio/touch screen cutting out daily and the alarm going off daily too. All the faults have been reported to Skoda UK directors team, the dealer i purchased from, the finance company and the dealer who rectified the window but did a bodge job. As it stands i have 3 choices :- Hand the car back and walk away but i would not get any GOGW from Skoda. Exchange the car like for like (Brand New) with a GOGW from Skoda/Dealers Carry on with the issues and get them repaired/looked into within 2 weeks time and then discuss a GOGW from Skoda etc Any advice, thoughts etc would be much appreicated
  3. Hi all, I need a bit of advice from you all if possible. So I've had my 1.0 95BHP TSI Colour Edition Fabia for just over a month and since then its not selected any gear twice and the drivers window has made some god awful noises when going up and down. I contacted Skoda who have checked the car over and have advised the following :- """" We have had to adjust the seal to the d/s/f door, it was twisted. It may need replacing in the future but will need to be monitored for now. We have not been able to fault the gear selection. I would like to re book you in one of my loan cars for a few days so as we can carry out an extended road test """" Im wondering if you can tell me what the best thing is to do? I know i can Reject the car and/or seek a gesture of goodwill ( which they have confirmed i would be getting but no amount yet ) Any help or advice would be appreciated Thanks
  4. Hi all can anyone tell me what the piece of plastic is on the front window screen of my new car at all? Thanks
  5. Hi all, Just collected my New Fabia 1.0 TSI 95PS Colour Edition today from Horton Skoda Lincoln!! Amazing deal and service from Paul Miller using CarWow. Fantastic Engine with power when you need it Just wondering if you can advise me on where the best place is to get Wind Deflectors from and how easy they are to fit? Im from Leicester so any owners around let me know!! Thanks Sam
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