Hello, I had a sunroof leak on my 2013 Skoda Yeti. I paid a dealership to repair it, they ended up replacing the whole roof. That works great, the issue I am working on is the Columbus Infotainment system and it having no sound.
On the first day, while I was driving with wet carpets, the speakers were crackling and buzzing quite loudly. I pulled over and disconnected the battery as it sounded like something was about to explode. I contacted the dealer, the car was 8 months old. He denied all liability. 6 years later the court case ended and I accepted an offer for £25,0000 compensation. He got off cheap, the claim was for over £40,000, and he knew he'd lose, the dealer was a stubborn as a mule and tried to wear me down with all sorts tactics to drag it out. After 6 years, I just wanted it to end so we settled. Now I am finally getting the car fixed. I sent the Columbus Infotainment off for a refurbish, because the radio has no sound, nor does anything else and the satnav thinks it's in Germany. They have just emailed and said the only thing it needs is updated software for £220.00. They say the issue of no sound could be with the external amplifier. Does anyone know where that is? Do I have to find the original part or could any compatible amplifier do the job? Maybe it's repairable I don't know. The other thing that's not working is the self parking, Park Assist. Do you know where that unit / card is? I think there is something under the passenger seat. I've not lifted that yet in case thats not anything I should be doing. If anyone needs any help with claiming compensation under the consumer protection act, after 6 years I've learned a lot, just ask.