Nicky1988city

Thanks for the reply. This isn’t the first car I have bought from this Skoda main dealer, and I thought they only sell approved used! Reading the reviews I am not first to fall foul of this tricky selling! salesman clearly a very tricky character going by the reviews in Facebook/google and alike. It’s in the small print which I failed to read!!! (My fault). You would hope these sort of tricks don’t exist at main dealers, but clearly do! i have a Skoda uk case manager who has been brill, so I’m going back to them now. the saga continues! cheers again!

Finally after many battles we the dealer they diagnosed the turbo was faulty but refused to foot the repair bill! thankfully Skoda uk did and they replaced they paid dealership to replace the turbo. now there is a strong smell of petrol in the cab! Normal after replacement of turbo? Cheers

Hi all, thanks so much for thw prompt response!!!!! Sorry I didn’t return the courtesy. I’ve been away with no internet. i took this matter straight to Skoda customer services who have thankfully been forced/agreed to pay for 100% of labour and 80% of parts! I’m hoping this solves the issues! Fingers crossed. Should be going into Skoda any day, so will keep you posted. thanks again!!

Hello, I am the owner of a 2014 SKODA RAPID 1.2 tsi. i bought the car in May 2017 from a Skoda dealer under the impression it was a an approved used Skoda and subject to a 12 month warranty. However I have now found it is not an approved used Skoda! over the last few months the vehcile has spluttered on start and therefore I dropped into the dealer to check over. i was then informed the vehcile requires a timing belt tensioner fitted. This is a known fault and subject to a technical product information (TPI). But as the vehicle was only subject to a 6 month warranty I would be liable for full repair bill £255. as the vehicle was only just out of warranty I appealed this charge and was basically told tough luck. After going around the houses making complaints to both the dealer and Skoda UK they offered me as a good Will gesture a whole £22 discount of the work!!!!! 30% discount on the parts. Obviously I told them no, given the car has 30000 on the clock and I’ve owned for less than 12 months. Furthermore since going into the garage the EPS has come on and is now in low power/limp mode and therefore I can not drive it! Firstly anyone had similar issues?. If so how did it end? Is is this a common fault? and is the price of £255, sorry £233 with their amazing discount a fair price? Thanks in advance