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womanofkent

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    Kent

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    Karoq 1.5DSG Edition Quartz grey, heated windscreen & nozzles towbar since 1st Feb 2018 new to Skoda

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  1. We had to replace both our batteries a few weeks back car about 18 months old, main key no warning and couldn’t get it to start the engine but thankfully we were at home, my key when I used it said low battery, but tbh blink and you’d have missed it. Argos in our nearest Sainsburys had the batteries in stock 2 for 4.99. We’ve had keyless entry startup on other cars since 2006 and not had to replace the batteries so quickly before. Maybe Skoda not so clever 🤷🏻‍♀️
  2. Oh well you tried, when we took our car in there is a notice that says all dashcams must be disconnected when they are brought in before Skoda will service or do warranty work perhaps just our dealer.😮
  3. Did they not say anything about a software update? Did you mention it to them? Could be a lot easier than having your dashboard out etc. We aren’t ones for changing cars every 3 years but like you wondering what the long term cost is of having all the electronics. If they can’t fit you in until Dec suggest the software update, keep the Dec date in their diary, surely its worth a try. 🙁
  4. I am sorry to say that responses like this are so common on this forum that it is a reason why I personally will not buy a Skoda; husband is happy with his Karoq as a car but we've been back to the dealership with faults several times since we've had it not as dangerous as I know some of you have had but it makes me so concerned that I won't be encouraging him to keep it long term I think more things will go wrong that will cost too much to fix, maybe that's modern cars but other manufacturers don't seem to have the record of faults and we've never had it on our other cars so early on in ownership. I think 4 faults in 18 months is 4 too many.
  5. the green bottle isn't longlife but the gold one is... spoke to the service manager all we were told was to buy 5w30 and that is all it says on our invoice too, nothing about any other letters or numbers on it. I am finding Skoda more and more frustrating by the day, it doesn't even state in my version of the online manual which oil you should use just call an oil specialist company.
  6. This one https://www.aldi.co.uk/magnatec-stop-start-5w-30-a5/p/021588315726401 Skoda said it needed to be 5w30 longlife, we have a 2018 Karoq
  7. Thank you for this, we are normally about 10000 miles a year first service about 8700 in Feb but the mileage seems to have crept on, visiting universities across the South and a trip to Dorset and Bath amazing how the mileage adds up. Husband has just bought some Castrol long life oil the one we were told by Skoda to get currently in Aldi at the moment for £7.99 a litre. Most important was that no oil leaks were found.
  8. Update service done today, as some of you have said long life oil put in. @westie38 when our blind spot stopped working they got it back on by reticking the boxes on the screen above the steering wheel display, when we went in today they said it had happened on a kodiaq last week too. They said it needed a software update which was done but we will see if that lasts. Get them to put their computer on it and see what message it tells them but mention the software update. Funny how you get used to these gadgets. Hope you get yours sorted let me know.
  9. thank you everyone for your comments, overall husband is happy with car and that is all that matters I suppose, we've had a better experience than some but I am starting to worry about how all the electronics that a lot of manufacturers are putting in their cars will last long term. Time will tell
  10. Just rung Skoda to ask why our Karoq was put on fixed servicing, so the reason I have been told is that because it is a petrol and longlife oil is not put in it. Variable servicing is for those who do a lot of miles in a year approx 20000. We could swap to variable servicing and request long life oil put in but servicing costs will then be higher I have said I would like to discuss this when we take it in next week so if I get any more info I'll let everyone know Don't think we've had a turbo before, 3l Lexus though, but then you start to think that may have been on lower service intervals, sounds like Lexus put in better quality oil perhaps? and then of course there could be other variables. Although that link is to an old thread interesting about the turbo, will ask about should we be doing anything to preserve it when we go in. Thanks for sharing that.
  11. ours seems to be on fixed servicing? either annually or 10,000 miles and as we had the first one done at 8370 and are almost at 18000 miles the computer says only 600 to go, maybe I'll get husband to call them and ask why. Our wheels are 19 inch being an Edition and came with Bridgestones on, so I'm informed which he doesn't rate at all only got about 16000 miles on them and that was with switching them around, not uneven wear but just run down quickly, wouldn't mind but husband can be Captain Slow he drives it in Eco mode most of the time, apart from knocking the stick to Sport every now and then when he needs to over take quickly.
  12. gosh yours is wearing very well. How come your first service was at 18700 miles? we've been told yearly which was Feb and then he's put almost 10000 on since so we have to have it serviced again. Both our key fobs failed too, husband said his hadn't told him and couldn't get the car to start by placing key fob near steering wheel, thankfully I had mine with me which said low battery when I gave it to him, I am not always with him when he's in the car so thought it strange both failed on same day too, quick trip to Argos who had them in stock but ...erm🤨 He swapped our tyres over and ended up replacing all 4 back in September with Michelins can't remember what they came with but he said one of his previous Lexus had them on and they didn't last long on that car either we were only £529.56 poorer 😖 got them at Costco when they had an offer on think otherwise we were looking at £750 elsewhere. Service manager did say another car this week needed a software update and that their blind spot had stopped working too. Husband loves the car but in my view we have been to the dealer more than we ever had with our last 3 Lexus so thinking we should sell when the warranty runs out.
  13. Haven't been on for a while hope you are all well. Our Karoq was registered 31st Jan 2018, about 18000 miles now on the clock and booked in for 2nd service next week. Driving home from a few days away last week and the blind spot monitoring came up with a failure and stopped working, drove straight to the dealer who put it on the clever machine and came up with switched off due to solarisation, the tech had no idea and was going to contact Skoda so when the car goes in for service he can see if they know why it happened, he got it working again but wondered if anyone else had this happen to them. Oil level light has come on today, husband has dipped and he says it is on the low side so putting in some oil before Tuesday, to be on the safe side. We have never had to fill up oil when the car has only done under 10000 miles since the last service and we've had automatics for the last 3 cars, there's no oil patch on our garage floor so interested to know if anyone else is using a lot of oil and is this a problem with Skodas? Any input on either issue welcomed, we don't want to be fobbed off by Skoda if there is a known issue. Thank you
  14. Our DSG was registered 31st jan 2018 but ordered by the dealer before that so one of the first in the country I believe, we haven't had any of the issues others have complained about, according to our dealer the kangarooing is very hit and miss, the sales people have owned quite a few by now and only one had the issue and he said since the software update they haven't had any back. Yes he could have just said that but we weren't in there to buy a car so it didn't matter to us what he said.
  15. @SizzlingPotato no neither had we, we always bought our cars outright but dealer pushed PCP so husband got him to explain it, then when we found out we could get £1500 + 2 free services we went for it. 1) negotiate the best price first, you could ask the question is there a better price for PCP or cash? (don't let on you're thinking of paying off quickly) 2) so our dealer knew husband could buy car outright but suggested the PCP and said we should keep it for 6 months (you don't have to) so the quotes he gave us meant we paid the highest deposit possible, with high mileage per year (reduces long term value) and shortest contract length, this meant monthly payments were high. Have looked at our payments for an idea for you; first payment 2/3/18 £1171.92 final payment 2/8/19 £1525.40 (18 month contract) with Skoda's deposit included the max deposit was £8758.50 on our car which was a little over £29000. This meant we were borrowing the lowest figure so not paying much interest, but of course with this scenario you have to be able to pass the credit check for the larger payments. Hope this helps
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