Trubrit

A few months ago, I posted here about rust appearing on the panel around the fuel filler area on my car. Upon closer inspection, this rust had started on the rear side of the panel and penetrated through to the outside. The car is a 2014 Citigo SE with only 20k miles showing. After a lot of back and forth conversations with Skoda, they finally inspected the car in July 2018 and agreed it was a manufacturing defect. The car was taken to an approved body shop where it remained for over a month. I understand that the rear quarter panel was replaced and also noticed when the car was returned, plastic rear wheel arch liners have been installed which will prevent future issues. The car never came with these from the factory and the fuel fill tube and poorly finished panel edge where the fuel fill housing sits, are mud, salt, water, dirt and everything else, traps. They also installed a liner on the passenger side. It would be interesting to see if these liners are now installed on new cars from the factory. I looked at a 2015 car on the Dealers forecourt and it too was showing the signs of rust starting around the fuel filler, so it is obviously a common problem. Thanks to Pulman Skoda of Durham for taking care of this issue for me.

Hi guys. I contacted Skoda UK by phone as there on line form is defective...thinks they are having data protection issues? No Dealership in my immediate area can see the car for a inspection of the rust for at least six months! Bristol Street Motors in Darlington can inspect it on 2nd July. Looks like this is my only option through a Dealership. They want £50 to look at it and I can ask for this to be refunded if the claim is successful. I'm not impressed by this at all. My other options are a £160 fix by a local body shop or trade the car in. Seriously considering option number two. I thought the brand had moved on from what it once was. Maybe I've come to expect better service after being in the USA for twenty years? Nah, don't think so. Skoda listen up.

Thanks guys. In reference to my comment about the ten year paint warranty...this was the term used by a Pulman Skoda employee. I will take my car in next week and start the process of claiming under the warranty. There isnt any actual perforation at the moment but a couple of years left unattended would probably see some perforation on this panel, given that it is directly above the wheel.

I have a 2014 Citigo with 20k miles. I have noticed this week, rust bubbles on the panel around the fuel filler housing. On taking pictures under the wheel arch, I see rust around the back of the panel around the filler housing. It appears that the area missed out on sealant in manufacture and the housing simply pushes into the panel. Water and dirt is then able to find its way behind the housing and creeps under the paint on the raw edge of the hole. This is not really acceptable on a four year old vehicle. I'm waiting for Pulman VW of Durham to contact me once the warranty guy is back from holiday. Hopefully this will be covered under the ten year paint warranty. I have seen other posts where owners are complaing of the same issue. I will update once I have spoken with the Deslership.