DArnold

Yes, I took the car in last week and they repeated the down load but the problem still exists even to the extent that UK postcodes recognised in the old navigation data are no longer recognised in the 2018 update. An example is a major road, Kingsway, in Bristol. It simply is not in the sat nav database anymore under the name or the postcode. Really frustrating I shall contact the dealer again.

I discovered that on my 2016 Superb, the Sat Nav data is directly installed on the in car computer . I wanted to update this in March 2018 for a trip to France so had to buy an SD card to which Skoda Bury St Edmunds down loaded an update. I then uploaded this to the in car infotainment system to find that far from updating , it has seemingly lost existing postcodes that we have previously used and was almost unuseable in France as it did not recognise addresses/postcodes in villages.