Tulseface

Hi my bank called me yesterday to tell me that my payment had been declined by their bank so my money had just been sat there I have now had my money back and they have started to reply to my emails. Thanks

I'm not hoping for my items in a week I'd like some sort of communication and reassurance that they are dealing with my order I work in retail and I know how much of a delay we have on posting items out but we keep our customers informed it's not to much to ask. Thanks

I'm not hoping for my items in a week I'd like some sort of communication and reassurance that they are dealing with my order I work in retail and I know how much of a delay we have on posting items out but we keep our customers informed it's not to much to ask. Thanks

I wouldn't mind waiting if I knew I was going to get my parts but for a company to not respond to their customers it's not good enough and if I'd of read the reviews for superskoda before I had ordered maybe I wouldn't have bothered. Thanks

I've not received anything at all from them to say it's been dispatched but the money has been payed to their companies account (CARTEC) as usual I look at company reviews after I've ordered the parts this is turning into an absolute nightmare

I've unfortunately made this same mistake but for a large amount of money I've paid by bank transfer on the 22/06/20 and apart from the confirmation email for the order I've heard nothing from them and I've emailed them 4 times I've tried ringing the bank today but was on hold for 35 minutes and had to hang up to go back to work I'm guessing I've lost my money 🙁

Hi sorry to tag on to an old topic but has anyone got any other contact details other than the email address they have on their website and the phone number which doesn't work I've ordered £355 worth of parts on the 22/06/20 and apart from an order confirmation email I've not had anything else from them I have emailed 4 times and heard nothing back any help would be great. Thanks

Hi did you ever manage to get a phone number to contact superskoda.com I've spent £355 with them over a week ago and they're not responding to my emails any help would be great. Thanks