MDVLA

Quickasaquickthing - Agreed you're probably right.

Great news Q.... fingers crossed its done the job, which should have been done from day one. Mine still seems okay since its one and only update. Interestingly a couple of days ago I filled it up with sainsbury's premium unleaded and the smooth response from the engine was very noticeable I always use the cheapest unleaded from supermarkets. But this really seemed to make a difference. Wonder if skoda have just tried to detune the engine to compete with the emissions targets. Good luck anyway

Hi the car was registered 29th September 2018.

Ref: Karoq 1.5 TSI Manual Hi folks, Its been 11 months of driving the worst engine I have ever driven in 43 years and very poor support from Skoda UK. However, I am very pleased to announce that after writing an official letter of complaint to my dealership that was forwarded to Skoda UK ( yes I realise i've been slow there, but that's because I had been lead down the garden path so to speak about updates coming soon etc..) I received the software update last Thursday and the engine is performing superbly as it should. In fact all the issues of power fade at low revs, misfiring, engine surging both at warm and cold starts have been eradicated. Hope this helps those who are still suffering.

Thanks guys, I'm sending a formal complaint in to the dealer. Suppose they'll file it in the little round filing cabinet under the desk though 😞 Will keep you informed of how I get on.

Thanks Karock, Its all very strange the way skoda are treating customers. I contacted Skoda UK at Milton Keynes 6 months ago and all they did was phone the dealer in this case Faintree Telford Shropshire and report back saying they were awaiting the update. I guess I'll wait a bit longer and then either fit an after market chip set or go back to diesel. And keep away from skoda for good.

ON GOING SAGA ....Hello folks, had my Karoq SE 1.5 TSI manual for 10 months now and its just had its first service, I got my hopes up as well when the after sales manager said the update was in and would sort out the misfiring and drop in power under 1500 revs. But continued disappointment followed when I collected it as I was told it hadn't come in yet and would be available end of Q3. Is there any legal recourse to this perhaps through trading standards. Even thought of trading it in but my wallet would take a bit hit. Any ideas.........Yours despairing Mike