RK5

Yeah just out of warranty but has full Skoda service history so hoping they will at least sort it when I'm in for a service in May. Next time I'm driving past I'll call in and chance my arm. Like you say, plenty of documented evidence and there seems to be a fix. Tried Skoda UK but they just gave me a generic response and told me to call to a dealer.

Offer on from today until 23rd September in case anyone "needs" anything. Discount was applied at the last step in the checkout. I treated myself to some black emblems for my blue VRS estate 👌

Located in UK so temperatures not yet at freezing. Car built Early 2016. No Android auto or carplay connection, just via bluetooth. It's literally only the touch function, the display isn't "frozen" and I can still control with the steering wheel. It even recognises when I move my hand close to the screen. Sometimes switching the infotainment system off and on fixes it, sometimes it needs the ignition to be switched off and on. Photo of system attached. I think I'll see if I can get an update for free during the next service. I bought the car in the mainland UK and I live in Northern Ireland so I can't take it back to where I got it!

Sorry to dig up an old thread... Is it only via a dealer you can update to the 0848 version? (Or whatever is the most recent version?) I checked the update portal but says no software updates available for my VIN, only maps? Having the same issue with non-responsive touch screen when I start the car in the morning.