adamdun

I drove the car on rare occasions and I must admit the biting point felt high but I didn’t think much of it at the time. I also felt that the car was sluggish in 1st and 2nd taking off again just thought it was the way the car was.

"The technician has removed the gearbox as per authority and inspected the clutch and related components. Found signs of overheating due to clutch slipping, causing it to burn out. The flywheel also has signs of overheating and face damaged metal to metal. We are unable to carry this repair out under warranty as we have not been able to find any defects in the components within the gearbox that could cause this." This is the technicians "report" following inspection

"The technician has removed the gearbox as per authority and inspected the clutch and related components. Found signs of overheating due to clutch slipping, causing it to burn out. The flywheel also has signs of overheating and face damaged metal to metal. We are unable to carry this repair out under warranty as we have not been able to find any defects in the components within the gearbox that could cause this." Response from skoda dealership

I have just posted in the karoq forum about our clutch. My wife has a 1.5tsi where the transmission just gave out last week without any prior warning. Skoda have stripped the gearbox down and are stating; "The technician has removed the gearbox as per authority and inspected the clutch and related components. Found signs of overheating due to clutch slipping, causing it to burn out. The flywheel also has signs of overheating and face damaged metal to metal. We are unable to carry this repair out under warranty as we have not been able to find any defects in the components within the gearbox that could cause this." The car has done less than 8k miles and we took receipt of it in April 2018. It is on a lease so we are not the registered owners. There is absolutely no way after 16 years of driving that my wife has suddenly developed an inability to control a clutch. She ran a fiat 500 for 5 years and it didnt need anything beyond annual servicing done to it.

Thanks for your assistance. Skoda are passing the buck between themselves at the moment and digging their heels in about the warranty claim but I will persevere.

Hi if you want to contact me on 07737433279 I’d appreciate any help with this adam

I just posted this in another thread; I will start by stating that my wife has been driving for 15 years and has always driven a manual. She has run a nissan micra for 2 years (first car no power steering either!), a brand new fiat 500 for 5 years, a brand new VW new beetle and a used mini country man for 3 years all with regular servicing and maintenance and has never had any serious issues. Last week her 2018 plate Karoq broke down on a busy junction, transmission totally disappeared without warning. She did not have any indication of an issue until she tried to pull away in 1st and couldn't. The car was recovered and taken to the nearest open Skoda/Seat dealership. On monday they called to ask for permission to remove the gearbox to investigate stating that if it was found to be wear and tear then it may not be covered but it was likely that it couldn't be wear and tear given the age and mileage. Low and behold they call yesterday to advise that they have found signs of overheating on the clutch/flywheel/etc and the whole lot needs replaced. They have advised this could only be down to the way it has been driven (effectively blaming my wife). I have never known her to over-rev or to ride the clutch in any car so can't understand how after less than 8000 miles this could be possible. This car has had its first annual service and so far as I'm aware has not had any recall work done it - I believe there is a software issue to prevent kangarooing in 1st/2nd). Has anyone else experienced any similar issues and would anyone suggest an alternative to user error that may cause over heating and damage to the clutch? I would add that the dealership are passing all responsibility for the decision to refuse a warranty claim or goodwill onto skoda and have advised us that they are looking for £300 for the investigation and in total it will cost £1700 to replace. The car is on a lease which is up in May and my wife is not the registered keeper on the papers - not sure if this makes a difference. Any assistance would be greatly appreciated. Adam

I will start by stating that my wife has been driving for 15 years and has always driven a manual. She has run a nissan micra for 2 years (first car no power steering either!), a brand new fiat 500 for 5 years, a brand new VW new beetle and a used mini country man for 3 years all with regular servicing and maintenance and has never had any serious issues. Last week her 2018 plate Karoq broke down on a busy junction, transmission totally disappeared without warning. She did not have any indication of an issue until she tried to pull away in 1st and couldn't. The car was recovered and taken to the nearest open Skoda/Seat dealership. On monday they called to ask for permission to remove the gearbox to investigate stating that if it was found to be wear and tear then it may not be covered but it was likely that it couldn't be wear and tear given the age and mileage. Low and behold they call yesterday to advise that they have found signs of overheating on the clutch/flywheel/etc and the whole lot needs replaced. They have advised this could only be down to the way it has been driven (effectively blaming my wife). I have never known her to over-rev or to ride the clutch in any car so can't understand how after less than 8000 miles this could be possible. This car has had its first annual service and so far as I'm aware has not had any recall work done it - I believe there is a software issue to prevent kangarooing in 1st/2nd). Has anyone else experienced any similar issues and would anyone suggest an alternative to user error that may cause over heating and damage to the clutch? I would add that the dealership are passing all responsibility for the decision to refuse a warranty claim or goodwill onto skoda and have advised us that they are looking for £300 for the investigation and in total it will cost £1700 to replace. The car is on a lease which is up in May and my wife is not the registered keeper on the papers - not sure if this makes a difference. Any assistance would be greatly appreciated. Adam