Den_Cla

Interesting. How long did it take from sensing them to moving to the next (activation) screen?

Thanks for your reply. I signed up to the website OK and on the Connect app on my phone it recognises the car's VIN and has a message saying complete the Activation in the vehicle using your 2 key fobs. I did this but on pressing the second key fob button the screen moved on to "Activation not complete - contact customer services message". Pretty frustrating experience really!

Spent the last week trying to activate Skoda Connect in my 2 week old Kamiq. Looks like the activation process has changed from entering a Skoda supplied Registration pin in the Infotainment system (Amundsen) to registering as a Primary User in the car, then using both key fobs' Unlock button to begin activation. When I do this, after the system acknowledging the key presses, I get an 'Unable to activate - Contact Customer Services. Customer services tell me that 'there have been a few problems with the Connect system' and to go back to the dealer. Dealer couldn't recover the situation (probably trying the same process that I did with the keys) and suggested booking the car into the workshop - not ideal! Obliged if anyone else recognises this issue and how they recovered it - maybe the dealer workshop is the only way????

New user recently joined. Formerly owner of Octavia and just taken delivery of a new Quartz Grey Kamiq Petrol SE L 115PS