ChrisCorn

Just had 2017 Octavia 2000tdi water pump failure at 74000 miles on Monday. No warning just smelt the smoke then saw the temp rise. Not good for a relatively new car. Skoda say that it is out of warranty. At last service I asked whether the warranty needed extending and was told it would be good for another service. I was offered a part discount on the labour and part but have made a complaint as I expected the warranty to cover it. Had a pretty bad time with Skoda assist too as Enterprise car hire couldn't deliver a car so was told to go to Exeter airport as their office would be open. It was closed due to COVID19 and had been for months so had 2.5 hr wait until finally got a taxi home to Gloucestershire. whole thing has been a bit of a joke really.