Stewsinc

I am going to try and argue this, have registered a complaint with Skoda UK, should get a call back within 48hrs. Due to COVID I have been working from home and not doing the usual miles, had things been as normal the car would have been serviced a month or two ago, when still under warranty, would have expected this to be picked up during a service? The only issue is, I am proceeding with the work at a non Skoda garage due to both cost and timeframe as I need the car back in the road. I realise this may not stand me in good stead when it comes to having the conversation with them. Was thinking of keeping the old shocks as ‘evidence’, what do you think?

Hi, thanks for the reply. Main dealer quoted £1,068 to replace the shocks, went to a different place and was quoted £950, so am going with that. Had a look online and the adaptive shocks seem to be quite hard to come by. Found Bilstein one’s on a motor parts site for £289 each, but not in stock. Chap at the garage I am using has said there was no OEM choice for this part.

@mrgf thanks for the reply. Skoda main dealer quoted £1,068, went to another place who quoted £950 and am going with that. found the adaptive shocks on a motor parts site, Bilstein one’s for £289 each, but not in stock anyway. thought Skoda might help out seeing as the car is only 3 days out of warranty, but turns out they are not! Sorry, thought the first reply hadn’t worked!

Hi, thanks for the reply. Main dealer quoted £1,068 to replace the shocks, went to a different place and was quoted £950, so am going with that. Had a look online and the adaptive shocks seem to be quite hard to come by. Found Bilstein one’s on a motor parts site for £289 each, but not in stock. Chap at the garage I am using has said there was no OEM choice for this part.

Hi, my 3yr old Superb L&K with 39.5k miles on the clock failed it’s first MOT today, leaving me with a bill of nearly £1,000 to replace the front suspension. surely this shouldn’t be happening to a 3yr old car with this mileage? Would be interested to hear if anyone else has experienced this issue and whether they approached Skoda for assistance in sorting it out?