Beaves85

Afraid not. I've submitted my case to The Motor Ombudsmen so I'm awaiting their review. Hendy Skodas final response was there is nothing wrong with the vehicle therefore we can't reject it. The issue is driver error and caised by my grandad turning the car off in neutral. My stance was fault code b116229 appears to relate to an implausible signal from the micro switch in the gear selector. My neighbour who is a tech at vw advised this, if you Google b116229 it also confirms this and the report I obtained from an independent garage also stated if they had diagnosed a code b116229 they too would have looked to investigate a faulty micro switch in the gear selector, as is common on the VAG range. So fingers crossed TMO side with me and my research in that in generating this fault code, the car did indeed suffer a fault and it is nothing to do with driver error. Usual review times are up to 8 weeks so I might not hear anything till mid/end of October :( I'll be sure to post an update

Hi, We don't want the car sorted, we want to return it. The car was bought brand new, immediately it had problems and so at 2 weeks old a new gear selector was apparently fitted. However the errors continued after this which is where we have asked to formally reject the car and return it, as entitled under the consumer rights act. However Hendy have rejected our rejection saying there's nothing wrong with the car and no reason for us to reject it because the issue is one caused by driver error. Hence the problem we're in now. We believe the fault code B116229 is an actual fault, Hendy think it's to do with the driver turning the car off in Neutral. If you google the code B116229 it's synonymous with a failing microswitch and the repair is a new gear selector. Hendy believe otherwise?

No idea, I'm just quoting what the VW technician told me. This is of course just his opinion, I'm not sure on his rationale.

Thanks for the comments. No positive news im afraid. Hendy Skoda are resolute that this is driver error and is caused by my Grandad turning off the vehicle in Neutral and that this then causes the gearbox to go to sleep and not recognise what position it is in. I have said my Grandad does not turn the vehicle off in N, he comes to a stop and puts the selector into P. it is then this error flashes up to visit the workshop. I asked what error codes were on the OBD as there must have been some when I was able to take photos of these errors. Skoda confirmed the code B116229 has appeared both times they inspected the vehicle but they attribute this code to turning the vehicle off in N. Looking on google this fault code is common across the VAG range and seems synonymous with a faulty micro switch in the gear selector. I spoke to a neighbour who is a technician at VW and he confirmed the same, that code relates to an issue with an implausible signal from the micro switch in the selector lever and VW had some issues with this previously where the agreed fix was to replace the selector unit. Newer models have been udated but he did say Skoda are generally a bit behind with parts and technology so they might be using older gearboxes that had this faulty part. I also approached a local VAG specialist who said the OBD has been wiped so no codes exist however had they seen B116229, they too would have investigated a faulty micro switch in the gear selector. Despite this evidence, Hendy Skoda still believe it is human error and is caused by putting the vehicle in Neutral when switching off and therefore will not take the vehicle back. So today I've sent all my evidence to The Motor Ombudsmen (TMO) to review. I'm just hoping TMO agree with my evidence that B116229 is indeed proof of a fault with the vehicle. Fingers crossed.

Hello, I'm wondering if anyone has experienced a similar fault with their Kamiq. My Grandad purchased the car new from Hendy Skoda Bournemouth in May and it's been problematic from day one. On collection the vehicle had a deep scratch on the rear bumper but the main issue has been with the automatic gearbox. It is the 1.0tsi SEL and after a few days my grandad had fault codes on the media system saying there was a vehicle report, and the vehicle needed to be put in P and please report to the workshop. It would not let him lock the car. The vehicle was reviewed when they looked at the scratch and confirmed the gear selector was faulty so this was replaced. After a week or so my grandad had the same error code when he tried to park the vehicle, "vehicle not in P, please visit workshop." My Grandad then asked to reject the vehicle as it was faulty and their repair clearly had not worked. Fast forward a few weeks and many painful emails to Skoda Bournemouth, they have undertaken diagnostics and said that there is nothing wrong with the vehicle. They attribute the issue to "driver error". The sales manager confirmed a recent technical services bulletin (TSB) was released that confirmed the vehicle needed to be shut down in a specific way. In their words: This fault code occurs when the driver puts the gearstick into neutral before switching the ignition off. In doing this the gearbox control module goes into sleep mode and then wont recognise the lever being moved into park. This then stops the car from locking. Skoda have a technical service bulletin relating to this issue which states the correct process according to the handbook. This is as follows; Keep brake pedal depressed Secure vehicle with parking brake Press button in the selector lever and set it to P position Turn off engine I know the above isn't hard, but my grandad is 80 years old and if he pulls up at some lights, or stops at the side of the road and wants to put the vehicle into neutral, he should be able to without causing some gearbox fault when he comes to parking the vehicle. This essentially renders the Neutral position unuseable! I believe the gearbox/TCU is faulty as i've driven many autos where you can put the selector in neutral when ever you see fit and there's no subsequent issues. Skoda Bournemouth have declined to accept his rejection saying there's nothing wrong with it and it's his driver error. The service from hendy skoda has been abysmal throughout and we're now left with what we feel is a faulty vehicle, but Skoda believe is perfectly fine. For a TSB to have been released i wondered if anyone else has heard of or experienced this issue as we're now looking to take matters further to have the rejection accepted as my Grandad doesn't want the car. Also i appreciate this is a skoda forum but based on my experience of speaking to VWFS, Skoda UK and Hendy Skoda, I would discourage anyone from using their services as no one takes ownership and we have been passed around so many different departments it is beyond a joke. No one seems to know how to handle a vehicle rejection and not once has anyone apologised to my Grandad or offered him a courtesy car while this was being investigated! Any help or experience anyone has is greatly appreciated.