Rusteele

Glad you found it helpful Anja

Tried all sorts of adjustments, including moving forwards and back, but it's the angle at the ankle with the heel on the floor which was uncomfortable. Raising the floor level has solved the problem for me.

Have attached two photos, had to compress them but they still look OK. One shows the offcuts in place, the removable mat fits over the top so the extra isn't visible when it's in place. The other one is an angled shot showing the four pieces I eventually used. Experimented with different numbers of carpet to find the best height for me and glued them together so they wouldn't slide apart. You can see that only the lowest piece covers the whole of the area under the mat so the mat will still click into place. I did this to minimise the carpet pieces moving sideways, and so far so good. .

I'll post a photo once this awful weather has eased! You're right about the accelerator and brake pedal heights staying the same but it seems fairly usual for them to be at different heights. I've certainly found driving much more comfortable by effectively raising the floor level. No more 'shin splint' cramps and proper control of the brakes.

Rang the local Exeter garage and was told that it is not possible to alter the height of the brake pedal. It was the receptionist, not one of the mechanics, but I got the impression it's been asked before. I solved the problem by cutting up some left over carpet offcuts to fit EXACTLY under the driver's mat (the optional extra, not the main one!). Needs to be a precision cut to make sure it doesn't slide about. Needed three layers to raise the level about an inch (2.54cm) but it has worked well and driving is now so much more comfortable. Thought anyone having the same problem might find this idea helpful.

Thanks for your suggestion Paul, I'd been coming to the same conclusion after thinking about height and angles. Will try it out before ringing the garage (which I suspect will say they can't help).

! Interesting idea, never thought about that. Might be tricky after so many years of usual braking though!

Took delivery of a Karoq last month and find I have a similar problem with the height of the brake pedal, although the physical effect is cramp in my shin. Tried raising the seat which only helped a little. Agree that the pedal is high, never had a problem before in many years of driving. Will have a word with the dealership, they may have some ideas. If they have an answer will post again (unless anyone else does).