NickStrugnell

Thanks Nick - yeah, we created her an account but it seems that only one account can be 'primary' at a time, and only the primary account user can actually use the phone app to use features like sending routes, flash and honk etc. I can't seem to find any way round it.

Hi - We just got a Superb iV Estate which we love, but are really struggling with Skoda Connect. I registered as primary user initially and it worked fine. if a bit crashy. My wife then tried registering, which resulted in my user being deleted from the car altogether and me not being able to use Skoda Connect (the car shows up in the app but as unactivated). I've since set myself up as another user (not primary) on the car, but cannot use the app at all - all I get is a picture of the car and an 'Activate' button - my concern is that if I do this it will boot her off. Is it simply that the app cannot cope with multiple users? One workaround I thought of is to simply login as her on the app on my phone - would that work? I'm worried I'm missing something basic here... Cheers, Nick