Hi
When I bought my 2016 Superb I knew it had a passenger front door handle issue because it pulled out too far when I went to open the door! So after buying the car I knew I had to tackle the problem.
I looked at uTube vids to check how to put the handle back in.
Pulling the end cap on the backplate with a hook, seemed straight forwards enough. The handle would work OK for a while and then one day it came out again.
This happened several times and I realised the backplate needed replacing as some glue could be seen from a previous repair. So I got the new plastic backplate (£23), fitted it and all seemed well again.....for a while. Then one day while washing the car, it pulled once more. I left it like that till a DSG oil service at Heritage Skoda in Bristol. They popped it back in and quoted me to properly fix the problem, £426 for a new KESSY handle, to paint it and fit it!
Too much for a door handle that doesn't get used much. So today I took the handle off and mated it to my old backplate to see what the issue really was.
All it seemed to be was that the "hook" that connects with the cable pull on the backplate sometimes worked and sometimes it didn't depending on how you pulled the handle. Pulling left seemed better than a 'straight' pull.
There are mm in it between the hook of the handle "grabbing" the spring latch in the backplate and slipping off causing the handle to pop out. The end cap also showed some wear. Plastic on plastic with no lubrication.
So my solution...
Was to put the hook end of the handle into a bowl of boiling water.
At the same time applying pressure to bend it in the hook direction. Finally cooling it in cold water.
After several goes the hook has moved several mm left , so it now contacts the spring latch perfectly.
I will order a new end cap to ensure the hook stays close to the spring latch through out operation of the handle. Cheaper than £426!!!
So if anyone else has this issue, try this first. Take the handle out and perform the above. Will take less than an hour and will solve your problem without spending shed fulls of dosh!
I am still at a loss as to why the drivers side rarely seems to get this problem especially when it gets used so often.
Maybe it's because most people are right handed... this suits the design of the drivers door. This doesn't work so well on the pax door. Maybe always opening pax door with left hand would reduce the problem...hey ho!