I understand your point but this isn't exactly "tax" advice but giving clarity over the VED process especially given the number of times the point was raised prior to order. The dealer has already admitted that their process was flawed and we were badly advised but that's as far as they will go. Ultimately, if we had been given clear understanding we would have simply down-specc'd the car. Another point, we were told that adding the extended warranty and 3-year service plan would increase the VED value; not so. So that's more poor information from the dealer and a lost opportunity from both us and for Skoda. I wouldn't ask a guy down the pub for tax advice, nor would I buy a car from him. But we buy cars from main dealers expecting much higher standards of service and professionalism from them. Why, then, shouldn't we expect honest, clear and accurate guidance from them? G