drladeback

Hi everyone! new here. I had an issue about a year and a half ago when my steering wheel controls went dead and airbag warning came on. Took the car to a VAG 'specialist' and they diagnosed a faulty clock spring and replaced it. After they fitted it the issue was resolved but I noticed when I was driving later that week that the MFD control wheel was dead and the cruise control when pressed said 'non functional'. All other buttons are working fine, radio, volume, the horn, light controls and wipers. I didn't have time to take it back to them as this was at the height of the 1st wave of the pandemic and I was working quite hard at the hospital. So naturally I let the problem linger and I've decided to try and get it sorted my local garage (not the original repairer) when described the problem said that they thought it was an issue with programming of the wheel and clock spring and that only a few people know how to do it. Anyone experienced this issue before?