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DoctorQ

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  1. Hello Experts Apologies in advance if this topic has been covered in previous threads. I just couldn’t navigate through this site to fins the right answer for my question. I bought a Skoda Kodiaq SE 2018, 2.0L TDI. I can only connect via USB cable in order to have AppleCar Play. is there any way I can upgrade/ pay extra to have this facility without having to use wire. Thank you once again for your patience with this.
  2. Thank you everyone. The authorised dealer (Lookers) agreed to replace cambelt alongside water pump.
  3. Hi all I am new to Skoda and this forum- was not sure where to post so please move if needed! I got a 2018 Skoda Kodiaq from Lookers recently. I had travelled by train from Birmingham and was very excited to drive my new car. I drove away the vehicle but within 15-20 minutes an engine overheating alert came on the screen and kept flashing so we were unable to continue our journey back. This was in the middle of a busy motorway so was very stressful, especially as this car had only just been driven away from the show room! The sales guy couldnt help so I called the assistance number who were great. I managed to make my way to a service station for safety and thankfully the guy arrived quickly and asssesed the vehicle, advising me the water pump was not properly synchronised with the enginge, and therefore the vehicle was undrivable. This was a potential fire hazard which was quite alarming. I was stranded almost 2 hours from home, thankfully with access to food etc. I had to wait 1.5 hours for a recovery truck for the return journey back home and the car is now with a local garage for around a week whilst they review the problem. However I wish to raise my concerns about how a newly purchased vehicle can fail in less than 30 minutes of being driven away. It does beg the question as to whether appropriate safety checks are being undertaken as it is unfathomable that such a fault was not picked up upon initial review and maintenance of the vehicle. I have not had a Skoda before, but I have friends and family who have and they came highly recommended. I have searched high and low for the perfect SUV type vehicle for my large family and finally settled on the Kodiaq. I was really looking forward to having this car for many years, and had even contemplated my next vehicle in a few years being another Skoda! Alas, now I am not sure on my future with this vehicle or indeed the brand, if such a major fault can be overlooked and vehicles sold in this condition. However, I am now worried about the safety and overall reliability of this car. Even if this issue is fixed, I will constantly be thinking when will it break again/how long until the next problem arises? This car is not even that old in the grand scheme so it is very disappointing to have happened so soon after purchase. I am reluctant to take my 4 children on long journeys, which is a shame as we were looking forward to many countryside road trips. I am seeking your opinion - should I accept the fixed vehicle and hope it doesnt develop further faults? Should I return it completely within my consumer rights? Should I ask for a new vehicle? intrigued to know what you all think Thanks q

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